Clutch Pedal SNAP OFF 8 Year Warranty-Recall ~~~
11-04-2016, 12:43 PM
#1326
6 rotors....I want more!
Yes. It was in my glove compartment ever since it happened.
I just talked to the guys at West Side Mazda. Where I took my car to. Close to home.
I have the letter from Mazda dated October 2010 from SSP ( Special Service Program) by Mazda explaining in detail the issue of the clutch pedal and saying they will inspect and replace free of charge the pedal.
It says "Locate the Nearest Mazda Dealer" to make an appointment.
It also says that "Have you made already repairs or replacement of the clutch pedal you should fill out form provided for reimbursement under Mazda Standards"
I wrote down on letter address, phone number and time for said appointment
As explained before I did go but Mazda did not replace it
I have the "Browning Mazda" (name of dealer) "Work Order" form It has all that information that should appear on a form, with date, customer number service adviser's name as well mas document number on top. A printed form officially Mazda.
Under description/Instructions it says :
Customer states there is an abnormal noise coming from the clutch pedal when depressing. Check and advise
All these was in my glove compartment. Since they declined to change the pedal, I kept these docs in there in case of issues.
Well. Talked to the guys where my car is now, Mazda , but a different dealer. The guy told me he called Mazda and explained it to them but they did not want to do anything claiming expired recall.
He says each dealer is independently owned and operated. Ok I understand, so in order to have a 100% case with Mazda, I will get it done in there. Mazda will not be able to complain later on because the repair took place at a Mazda Dealer.
Will cost $450.00
My argument is simple. Had they replaced the pedal back then, they would be off the hook. But they did not. I have the prove. So they allowed me to drive away despite my concerns, and logic prevails, pedal broke as it was described in original letter.
Letter also has the provision for reimbursement in case repair was already made by that time.
I will contact dealer where inspection took place, to ask them for payment. If they refuse, then I will turn the matter onto an attorney.
BTW, I also got last year ( also have it) a recall letter for the passenger side air bag. And this year in July I got the official ok to call a dealer for free of charge repair.
I will address this issue at time of picking up my car.
This time I will demand change of parts as opposed to inspection.
I just talked to the guys at West Side Mazda. Where I took my car to. Close to home.
I have the letter from Mazda dated October 2010 from SSP ( Special Service Program) by Mazda explaining in detail the issue of the clutch pedal and saying they will inspect and replace free of charge the pedal.
It says "Locate the Nearest Mazda Dealer" to make an appointment.
It also says that "Have you made already repairs or replacement of the clutch pedal you should fill out form provided for reimbursement under Mazda Standards"
I wrote down on letter address, phone number and time for said appointment
As explained before I did go but Mazda did not replace it
I have the "Browning Mazda" (name of dealer) "Work Order" form It has all that information that should appear on a form, with date, customer number service adviser's name as well mas document number on top. A printed form officially Mazda.
Under description/Instructions it says :
Customer states there is an abnormal noise coming from the clutch pedal when depressing. Check and advise
All these was in my glove compartment. Since they declined to change the pedal, I kept these docs in there in case of issues.
Well. Talked to the guys where my car is now, Mazda , but a different dealer. The guy told me he called Mazda and explained it to them but they did not want to do anything claiming expired recall.
He says each dealer is independently owned and operated. Ok I understand, so in order to have a 100% case with Mazda, I will get it done in there. Mazda will not be able to complain later on because the repair took place at a Mazda Dealer.
Will cost $450.00
My argument is simple. Had they replaced the pedal back then, they would be off the hook. But they did not. I have the prove. So they allowed me to drive away despite my concerns, and logic prevails, pedal broke as it was described in original letter.
Letter also has the provision for reimbursement in case repair was already made by that time.
I will contact dealer where inspection took place, to ask them for payment. If they refuse, then I will turn the matter onto an attorney.
BTW, I also got last year ( also have it) a recall letter for the passenger side air bag. And this year in July I got the official ok to call a dealer for free of charge repair.
I will address this issue at time of picking up my car.
This time I will demand change of parts as opposed to inspection.
11-13-2016, 10:05 PM
#1327
6 rotors....I want more!
Picked up my RX from dealer yesterday.
Pedal feels ok. New pedal. Still has that non smooth feel it had since day one. I do not know if it is the pedal spring or else.
Hope I did not get a new old version replacement.
But so far so good.
Off course like mentioned before this dealer told me Mazda would not pay so I paid anyways Now will contact this week the dealer that did the original post recall assessment. If they refuse to reimburse me for the expense I will contact that attorney that is going after Mazda.
Hope I do not have to take that detour Used the occasion to deal with the air bags Showed them the recall letter and they ordered the parts right away. Took care of it all at once.
Unlike the other dealer and the clutch pedal, this guys ordered the parts and replaced them No way to see the job. Bags are hidden but I got the paperwork.
Wonder why the first dealer to check my car refused to change the pedal.
Tomorrow will take pictures of the new pedal.
I think it would be in the best interest of the first dealer (the one that did not change the recalled pedal) to simply pay for the pedal work (at a Mazda dealer itself. No room for argument) or else get into trouble.
Later
Pedal feels ok. New pedal. Still has that non smooth feel it had since day one. I do not know if it is the pedal spring or else.
Hope I did not get a new old version replacement.
But so far so good.
Off course like mentioned before this dealer told me Mazda would not pay so I paid anyways Now will contact this week the dealer that did the original post recall assessment. If they refuse to reimburse me for the expense I will contact that attorney that is going after Mazda.
Hope I do not have to take that detour Used the occasion to deal with the air bags Showed them the recall letter and they ordered the parts right away. Took care of it all at once.
Unlike the other dealer and the clutch pedal, this guys ordered the parts and replaced them No way to see the job. Bags are hidden but I got the paperwork.
Wonder why the first dealer to check my car refused to change the pedal.
Tomorrow will take pictures of the new pedal.
I think it would be in the best interest of the first dealer (the one that did not change the recalled pedal) to simply pay for the pedal work (at a Mazda dealer itself. No room for argument) or else get into trouble.
Later
Last edited by jaimesix; 11-13-2016 at 10:07 PM.
11-25-2016, 01:52 AM
#1328
6 rotors....I want more!
Job done a few days ago.
I paid for the work as mentioned. Yesterday I called Browning Mazda, dealer which did check the clutch pedal back in 2010 in timely manner and told them about the repair, their failure to change it back when I took my RX there and my request for them to reimburse me for the repair.
The manager there tried to steer me away over to Mazda Corp. I told him Mazda claims recall is over. Mazda says BrowningMazda,dealer that did check the clutch back in 2010 has to respond.
Off course the manager insisted. I insisted as well and told him I could always call Mazda back but we already know their position.
The manager told me he would talk to his bosses and will call me next week.
I said fine. Thanks.
Let's see if they assume their responsibility. Hope they do.
My option if they do not will be to turn the case to the people I mentioned in previous posts. The attorneys suing Mazda for recall and lemon law violations.
I paid for the work as mentioned. Yesterday I called Browning Mazda, dealer which did check the clutch pedal back in 2010 in timely manner and told them about the repair, their failure to change it back when I took my RX there and my request for them to reimburse me for the repair.
The manager there tried to steer me away over to Mazda Corp. I told him Mazda claims recall is over. Mazda says BrowningMazda,dealer that did check the clutch back in 2010 has to respond.
Off course the manager insisted. I insisted as well and told him I could always call Mazda back but we already know their position.
The manager told me he would talk to his bosses and will call me next week.
I said fine. Thanks.
Let's see if they assume their responsibility. Hope they do.
My option if they do not will be to turn the case to the people I mentioned in previous posts. The attorneys suing Mazda for recall and lemon law violations.
12-16-2016, 10:30 PM
#1329
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So I just bought an 09 R3 model. I felt the clutch was off when I went on the test drive, and just thought it needed to be bled or adjusted at most. I figured I was used to the clutch on my A4 which is different than the ones in any of my RX-7's. I did a quick search after I bought the car and found this thread and some similar ones. I called the dealer and gave them my vin, he was familiar with the pedal warrantee, but mine isn't covered. For some reason.
Luckily the car had such low miles (57k) that the dealer I bought it from gave me a warrantee as well. So they've said they would look at it and if it needs replacing they will do it. Shitty part is that it's at leas an hour and 45 min drive to that dealer. So it's going to be a day long ordeal to get it replaced. Hopefully I won't have to go back and they can get a part that day.
Luckily the car had such low miles (57k) that the dealer I bought it from gave me a warrantee as well. So they've said they would look at it and if it needs replacing they will do it. Shitty part is that it's at leas an hour and 45 min drive to that dealer. So it's going to be a day long ordeal to get it replaced. Hopefully I won't have to go back and they can get a part that day.
12-16-2016, 10:43 PM
#1330
Super Moderator
Job done a few days ago.
I paid for the work as mentioned. Yesterday I called Browning Mazda, dealer which did check the clutch pedal back in 2010 in timely manner and told them about the repair, their failure to change it back when I took my RX there and my request for them to reimburse me for the repair.
The manager there tried to steer me away over to Mazda Corp. I told him Mazda claims recall is over. Mazda says BrowningMazda,dealer that did check the clutch back in 2010 has to respond.
Off course the manager insisted. I insisted as well and told him I could always call Mazda back but we already know their position.
The manager told me he would talk to his bosses and will call me next week.
I said fine. Thanks.
Let's see if they assume their responsibility. Hope they do.
My option if they do not will be to turn the case to the people I mentioned in previous posts. The attorneys suing Mazda for recall and lemon law violations.
I paid for the work as mentioned. Yesterday I called Browning Mazda, dealer which did check the clutch pedal back in 2010 in timely manner and told them about the repair, their failure to change it back when I took my RX there and my request for them to reimburse me for the repair.
The manager there tried to steer me away over to Mazda Corp. I told him Mazda claims recall is over. Mazda says BrowningMazda,dealer that did check the clutch back in 2010 has to respond.
Off course the manager insisted. I insisted as well and told him I could always call Mazda back but we already know their position.
The manager told me he would talk to his bosses and will call me next week.
I said fine. Thanks.
Let's see if they assume their responsibility. Hope they do.
My option if they do not will be to turn the case to the people I mentioned in previous posts. The attorneys suing Mazda for recall and lemon law violations.
The Pedal collapses in most cases, I would guess the dealer at the time would of assessed it, was the voluntary recall/extended warranty back in 2010... I know time flies.
Where does Lemon law come in after 6 plus years of ownership, and you are paying for attorneys over this?, or thinking of?...seriously some of you guys in US are way over the top.
It is a car, things wear out, nothing is perfect....
EDIT: OK it was an EXTENDED WARRANTY Program, not a recall in 2010.
Mazda
The warranty coverage for the clutch pedal assembly will be extended to 8 years (96 months)
from the original warranty start date, with a 100,000 mileage limitation. If you are a recipient of
this notice, your vehicle is included in this program.
This is a warranty extension for the specified part only. Inspection and replacement of nonfailed
parts will not be eligible for reimbursement to the dealer or customer. This program
extends the warranty period for actual failures due to defects in workmanship or materials in
accordance with Mazda Warranty Policy and Procedures.
12-16-2016, 10:56 PM
#1331
Super Moderator
You see this is where 'what the owner believes is correct' and what the facts are...
A Fed Recall is mandatory and MUST be done by US Law.
And Extended Warranty is goodwill (Voluntary) by the maker (Mazda).
It appears your RX-8 is or was out of Warranty, by about a year.
The warranty was for CP breaking, not a slight noise or squeak.
Anyway...and yes the 8 year warranty offered to Mazda RX-8 owners in NA only has expired.
A Fed Recall is mandatory and MUST be done by US Law.
And Extended Warranty is goodwill (Voluntary) by the maker (Mazda).
It appears your RX-8 is or was out of Warranty, by about a year.
The warranty was for CP breaking, not a slight noise or squeak.
Anyway...and yes the 8 year warranty offered to Mazda RX-8 owners in NA only has expired.
12-16-2016, 11:01 PM
#1332
Super Moderator
Today November 3 2016 my clutch pedal failed.
This pedal has squeaked since few mos after purchase. I remember having received a letter a few years back about the pedal recall
Made the appropriate appointment and drove when the date arrived
Remember telling them at Cerritos Mazda about the squeak.
After waiting at dealer I was told car was ready.
They claimed no replacement was necessary.
Remember telling them pedal squeaked and I demanded a new pedal but they said no.
I told them ok. If it ever fails I will be back.
For the past month I felt the pedal funny. I thought perhaps I was being self concious. I drive other cars and perhaps I was imagining things.
Today it happened while driving from work. Pedal felt shorter. Then a loud clunk. I knew it. All I wanted was to be able to make it to the dealer.
I did. Using 2nd gear. It was 6 pm. At least they received my car. Tomorrow they will check it out.
My car is a 07 RX8. It has 74K.
This pedal has squeaked since few mos after purchase. I remember having received a letter a few years back about the pedal recall
Made the appropriate appointment and drove when the date arrived
Remember telling them at Cerritos Mazda about the squeak.
After waiting at dealer I was told car was ready.
They claimed no replacement was necessary.
Remember telling them pedal squeaked and I demanded a new pedal but they said no.
I told them ok. If it ever fails I will be back.
For the past month I felt the pedal funny. I thought perhaps I was being self concious. I drive other cars and perhaps I was imagining things.
Today it happened while driving from work. Pedal felt shorter. Then a loud clunk. I knew it. All I wanted was to be able to make it to the dealer.
I did. Using 2nd gear. It was 6 pm. At least they received my car. Tomorrow they will check it out.
My car is a 07 RX8. It has 74K.
You demand, demanding will get you no where my friend.
Here is the actual copy of the letter you got from Mazda USA under SSP082.
Dealers were notified on October 22nd 2010.
12-16-2016, 11:13 PM
#1333
Super Moderator
So I just bought an 09 R3 model. I felt the clutch was off when I went on the test drive, and just thought it needed to be bled or adjusted at most. I figured I was used to the clutch on my A4 which is different than the ones in any of my RX-7's. I did a quick search after I bought the car and found this thread and some similar ones. I called the dealer and gave them my vin, he was familiar with the pedal warrantee, but mine isn't covered. For some reason.
Luckily the car had such low miles (57k) that the dealer I bought it from gave me a warrantee as well. So they've said they would look at it and if it needs replacing they will do it. Shitty part is that it's at leas an hour and 45 min drive to that dealer. So it's going to be a day long ordeal to get it replaced. Hopefully I won't have to go back and they can get a part that day.
Luckily the car had such low miles (57k) that the dealer I bought it from gave me a warrantee as well. So they've said they would look at it and if it needs replacing they will do it. Shitty part is that it's at leas an hour and 45 min drive to that dealer. So it's going to be a day long ordeal to get it replaced. Hopefully I won't have to go back and they can get a part that day.
MY my2009 S2, was a few months short and has the old 'breakable' bracket, so far it is fine.
And being in Australia we did not get the extended warranty, neither did the rest of the Mazda world...
You guys get the cheapest Mazda's and are protected more than anyone...you lucky guys... how do you do it..
12-17-2016, 11:39 AM
#1334
6 rotors....I want more!
Hi.
I just read a few of these past responses by ASHB
Let me say I have a Datsun 710 (74) and in the process of installing a 94 Turbo 13B. Had this car on me since 2006. I drove it extensively and being a 1974 model it has been driven a lot more before I owned it.
I also have a Datsun 610 with an SR20DET. motor in it. Bought it in 2002 from an old lady. The SR was a later addition Same time on the road as the 710.
My off road rig I s a modified 88 SUZUKI Samurai. Manual transmission off course (as same as the 610 & 710 Datsuns).
All the clutch , brake and throttle pedals in these cars work as good as they did first day out of the show room.
Point is, clutch pedals are not a part of the car that counts as expected to fade or break apart by attrition.
That could be said of upholstery, external rubber parts, engine condition, etc.
But a clutch pedal as well as a brake, throttle pedal or steering components/suspension are parts that are meant to last. Serious accident and bodily injury can occur in cases of failure of these material parts.
The clutch pedal is not a part meant to disintegrate after 9 years , 6 years, 2 years of use.
In the US laws protect consumers. I have family in South America and in Europe. I have a dual sport bike (KLR 650) and a Toyota Fortuner (not sold in US) over there. I go on trips up the Andes and coastal dunes amongst other fun down there.
You would be surprised at the things automakers get away with in South America. This Fortuner in Australia has 30 times as warranty support as in Argentina A friend has a Mazda CX-7 there. Warranty is 10 times less supportive over there.
Why ? Laws protecting the consumer.
I just read a few of these past responses by ASHB
Let me say I have a Datsun 710 (74) and in the process of installing a 94 Turbo 13B. Had this car on me since 2006. I drove it extensively and being a 1974 model it has been driven a lot more before I owned it.
I also have a Datsun 610 with an SR20DET. motor in it. Bought it in 2002 from an old lady. The SR was a later addition Same time on the road as the 710.
My off road rig I s a modified 88 SUZUKI Samurai. Manual transmission off course (as same as the 610 & 710 Datsuns).
All the clutch , brake and throttle pedals in these cars work as good as they did first day out of the show room.
Point is, clutch pedals are not a part of the car that counts as expected to fade or break apart by attrition.
That could be said of upholstery, external rubber parts, engine condition, etc.
But a clutch pedal as well as a brake, throttle pedal or steering components/suspension are parts that are meant to last. Serious accident and bodily injury can occur in cases of failure of these material parts.
The clutch pedal is not a part meant to disintegrate after 9 years , 6 years, 2 years of use.
In the US laws protect consumers. I have family in South America and in Europe. I have a dual sport bike (KLR 650) and a Toyota Fortuner (not sold in US) over there. I go on trips up the Andes and coastal dunes amongst other fun down there.
You would be surprised at the things automakers get away with in South America. This Fortuner in Australia has 30 times as warranty support as in Argentina A friend has a Mazda CX-7 there. Warranty is 10 times less supportive over there.
Why ? Laws protecting the consumer.
Last edited by jaimesix; 12-17-2016 at 12:56 PM.
12-17-2016, 08:24 PM
#1336
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09 R3 or Series 2 RX-8's received the Modified Clutch Pedal after a few months of production, so without your full VIN I am guessing your car already has the Mazda modified CP Bracket, so there is no extended warranty and yours is not supposed to break...??
MY my2009 S2, was a few months short and has the old 'breakable' bracket, so far it is fine.
And being in Australia we did not get the extended warranty, neither did the rest of the Mazda world...
You guys get the cheapest Mazda's and are protected more than anyone...you lucky guys... how do you do it..
MY my2009 S2, was a few months short and has the old 'breakable' bracket, so far it is fine.
And being in Australia we did not get the extended warranty, neither did the rest of the Mazda world...
You guys get the cheapest Mazda's and are protected more than anyone...you lucky guys... how do you do it..
I'm just hoping that they ordered the stronger one so it doesn't break again. I'll take a look when I get it and if it's the weaker one I'll go straight to my friends house so we can weld some extra strength to it
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