My dealer wasn't able to order me a valet key. he couldn't find a number to oerder it against. And he wasn't even sure what I was taking about.

Ok
 

Let's not get confused here.
Color is not important.
There are two keys to every car.
They are individual and distinct in their operation.
The limited function is for privacy of locked areas.
That is a fact.
Now, each key, by the mere fact of being individual, has a serial number.
A Dealer has the information.
That information is tied to your car's own VIN.
But as you already know, dealers do vary in their commitment to customer service,
and knowhow.
If a dealer can not be able to supply you with the two different sets, then go to another dealer and write up a nasty note to Mazda North America about the useless dealership who was very willing to take your money, but not ready to take the full dealership responsibility of complete customer satisfaction.
Just be aware of any aftermarket security items installed in that regards, because they will affect how everything works.
My main point here is this:
Do not listen to B/S, from anybody.
If all fails, just call Mazda of North America and they will gladly direc you to a responsible dealer.
And it is not about the money either.
If you are polite enough, you will get your problem fixed with apologies.
And no charge.
Just be firm and polite.
After all,
we just drive it like we stole it.
Not really steal it. Did we?
JMHO
Not Beizo anymore.
Call me zoomo.

I checked all three of my keys, 2 black, 1 grey. I have a 2004 think build is april.

The grey one will only unlock the driver door and start the car.

The 2 black ones unlock driver door, glove box, rear pass through, trunk and will start the car.

:)

i have two black with fobs, no gray.

guess valets will have a field day in my car :(

Valets have never even sniffed the inside of my car, and they never will!

why is it that everytime a small thing like this happens that people don't understand.. its mazda is a screw up again...

i believe you screwed up.. cuz you don't know about keys... master cut keys always have an extra cut in them.... the thicker part on valet keys is so that it can't turn in certain locks.. it gets caught...

even if the valet decides.. we're gonna copy this key... blah blah blah... they won't be able to start your car with it and steal it or something cuz of the engine immobilizer

Without any comments about some of the replies to this thread, let me just say.. the original poster is 100% correct.

Mazda Screwed up..

I found this about 8 months ago and posted on these very forums.
https://www.rx8club.com/showthread.p...8&page=1&pp=15

In that thread you'll see exactly what the problem is.. sure the key could be cut differently, and that 'may' fix the problem.. but the bottom line is the plastic locks of the glovebox and passthrough are inferior to the metal lock of the trunk.

Since that thread.. I've shown two different techs at my dealership the problem.. even taking thier own keys from the showroom and unlocking every glovebox we could find on the RX8. (I didn't try the 6).

Sometimes the key opened it up normally, sometimes you had to pull the key out about 1-3 milimeters before it would turn.. either way. .it opens.

Bottom line (or 2).
1) Mazda will not replace this in current cars as it does not pose a safety concern.. we're stuck with it.
2) Don't Valet the car, or store anything valuable in the trunk or glovebox if you do.

Hope this helps the original poster.

sorry to people out there for bring up an old thread. I was going to request getting a valet key. I keep some valuables in my glove compartment and definitely don't want a valet or other attendant being able to access it.

This came up because i lost my backup key and was in the process of getting keys replaced and programed.

I went on ebay and bought a blank. Turns out the blank key can open the glove box and the pass through no problem, so much for security. If a blank mazda key can open these boxes a screw driver can probably do it. Let alone another mazda key from a another car the attendant has in his log.

Has anyone ever tried to replace the lock on the glove box, is this even possible or feasible? Any help would be appreciated.