Mazdaparts.com
 

Have any of you guys in the US dealt with Mazdaparts.com? I have e-mailed twice in the last few weeks enquiring about shipping times to Australia but have received no reply? Is there a problem with their website or are there problems with customer service? Their shipping costs to Australia are much lower than Rosenthal Mazda but I don't want to deal with them if they are unreliable.

Viking

i've emailed him too and i havent gotten any replies back yet...
i'm guessing he's really busy? or doesnt care about my business! ><

He screwed me bad on an order. I ordered some Mazdaspeed shocks from him on a Tuesday under the condition that I wold have them by Friday morning. Well he charged me for air shipment but didn't send them out until Friday. I received them on Saturday about three hours after the deadline for regestration for an event, which I lost $100 on. He also had told me they we're shipped out on Wednesday. He won't hear from me again.

I orderd a set of STEERING SWITCH PANEL IN PIANO BLACK from him 2 1/2 mths ago and he told more more than once that there on back order but give me a brake . I can order a new car and get it fast than this .

I've dealt with them a few times, and usually they have been pretty good. They are in the process of completely re-vamping their website. I know that is taking up a lot of their time lately.

Hey guys...Give him a break...
He is very very very busy lately and he had a serious injury some weeks ago..
As for the backordering is true...Japan is working veeeeeeery slow and they were under vacations some time ago...

I have dealt many many many times and all the times Matt,was very helpfull and all things went great..And guess what i am in GREECE....!!!I have bought from him arround 10000usd parts and everything is good...

Just be a little more patient ok?As fanman said reamaping a whole site with more than 3000parts is very big work which needs many many hours!

i keep wondering why darkducati couldnt enter his event with the shocks he already had?

I just had an order with them and they were very quick on the email and with service. I would buy from them again...

Excellent service for me so far. Matt must like my vGarage :rolleyes:

I can vouch for Matt..... i've bought many items from him...and i would certainly buy from him AGAIN lol.......

Hes in the process of remaking his website so i think thats whats holding him up......usually he is on AIM all the time to answer your questions :)

It was a drift event and the bad strut would compress but not rebound because it was binding internally. I think the shaft was bent so it deifinately wasn't worthy of hard driving.

I have used mat many times with no problems and is the only one i would use to get anything for my car

I had an excellent experience with them when I purchased my MS body kit. Emails were quick to give me my shipping charges and tracking number. My MS front end was on back order, but he gave me an email when it came in, and when he shipped it out. I think I had to wait a little over three weeks on the backorder for the front bumper.

I had a ? about the PIE box and Matt emailed me back within 2 hours. Part was shipped ground UPS the next day and I recieved a tracking number...Would highly recommend.

too bad HE WONT EMAIL ME!!! damn it i leave him PM's and emails... and nothing! all i want is a strut bar -____-

Has anyone had a problem locating the mazdaparts.com webiste? It doesn't seem to be there today.