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-   -   Dealer took my money, Can i get it back? (https://www.rx8club.com/rx-8-discussion-3/dealer-took-my-money-can-i-get-back-239095/)

BLIPY 10-10-2012 09:50 PM

Dealer took my money, Can i get it back?
 
About a year ago i had an CEL on my 2006 rx8 along with a transmission issue. i took it and they covered the transmission under warranty, and they checked the CEL and said it was a small evap system leak. He showed me the car and he told me that it was probably caused by a hit on the gas tank and that a leak would be on the top. So i payed 100 bucks for the CEL check. He turned it off but it came back with in 2 weeks. I left it like that because he told me it was okay.

This year i had to renew my tags and i had to take care of that problem. I had to pay someone to check the whole evap system. The only thing they came up with, was gas cap needed to be replaced. I googled and found out that there had been a faulty gas cap issue on the rx8. Now its been over 2 months i passed the smog check and the CEL light has not came back up. What can i do? (if anything)

Jedi54 10-10-2012 09:52 PM

nothing, lesson learned.
next time just go to an auto parts store and have them pull the code.
then come hear and use our advanced search feature to search for possible causes for that CEL and save yourself a bunch of $$$

ANIBALRX8 10-10-2012 11:07 PM

I have never heard anything about a faulty gas cap on the Rx8, I have heard of people not turning it until it click three times and getting a cell, FYI.


Originally Posted by BLIPY (Post 4364989)
About a year ago i had an CEL on my 2006 rx8 along with a transmission issue. i took it and they covered the transmission under warranty, and they checked the CEL and said it was a small evap system leak. He showed me the car and he told me that it was probably caused by a hit on the gas tank and that a leak would be on the top. So i payed 100 bucks for the CEL check. He turned it off but it came back with in 2 weeks. I left it like that because he told me it was okay.

This year i had to renew my tags and i had to take care of that problem. I had to pay someone to check the whole evap system. The only thing they came up with, was gas cap needed to be replaced. I googled and found out that there had been a faulty gas cap issue on the rx8. Now its been over 2 months i passed the smog check and the CEL light has not came back up. What can i do? (if anything)


Kaiser bun 10-10-2012 11:09 PM

Join the club. The term "stealership" isn't just because they screwed someone over once... it happens daily.

ShellDude 10-10-2012 11:17 PM

its not just the rx8 ... gas caps are a dime a dozen. small evap leak. it's sad the vast majority of people out there don't even know that obd2 exists.

Myardor 10-10-2012 11:42 PM


Originally Posted by ANIBALRX8 (Post 4365026)
I have never heard anything about a faulty gas cap on the Rx8, I have heard of people not turning it until it click three times and getting a cell, FYI.

About a year ago, I took my 8 in for a just in case and the dealer told me they had a gas cap recall.
The replaced the gas cap for free but I did have to wait till the part came in.

Do not remember if it was a TSB or what but the cap was replaced.

Myardor 10-10-2012 11:44 PM

Found it here

http://www.mazdas247.com/forum/showt...nally-a-recall

gas cap issue is now finally a recall

TSB: 01-001/07

2007 CX-7, 2006-2007 MX-5, 2006-2007 RX-8 - MAZDA SPECIAL PROGRAM (MSP13) - MIL ILLUMINATION WITH DTC P0455

APPLICABLE MODEL(S)/VINS

2007 CX-7 vehicles with VIN JM3ER29**70100057 - JM3ER29**70128616 (built from February 14, 2006 through August 1, 2006)
2006-2007 MX-5 vehicles with VIN JM1NC**F*60111723 - JM1NC**F*70125568 (built from January 6, 2006 through August 2, 2006)
2006-2007 RX-8 vehicles with VIN JM1FE173*60200012 - JM1FE173*70208462 (built from January 7, 2006 through August 2, 2006)
DESCRIPTION

It is possible that a malfunction indicator light may illuminate with DTC P0455 (EVAP System Leak Detected-Large Leak) stored in memory, due to poor sealing between the fuel filler pipe and fuel filler cap.
NOTE:

UNDER THE MAZDA SERVICE PROGRAM (MSP13), ALL CURRENT DEALER INVENTORY AND RETAILED VEHICLES FOUND TO BE WITHIN THE ABOVE PRODUCTION AND VIN RANGES MUST BE INSPECTED AND REPAIRED ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS SERVICE BULLETIN. THIS INCLUDES CUSTOMERS WHO HAVE BROUGHT THEIR VEHICLE IN FOR NORMAL SCHEDULED MAINTENANCE AND/OR OTHER SERVICE WORK THAT MAY NOT BE RELATED TO THE CONCERNS OUTLINED IN THIS BULLETIN.
BEFORE PERFORMING ANY REPAIR, VALIDATE THAT THE VEHICLE IS APPLICABLE TO THIS PROGRAM BY PERFORMING AN "eMDCS" WARRANTY VEHICLE INQUIRY "AND VERIFYING THE VEHICLE DISPLAYS CAMPAIGN "MSP13" AND ITS CAMPAIGN STATUS DISPLAYS "OPEN". SEE "VEHICLE INSPECTION PROCEDURE" BELOW.

DEALER INVENTORY:
Repair all applicable vehicles currently in dealer inventory according to the procedures contained in this service bulletin.
RETAIL VEHICLES:
When an applicable retail vehicle is brought into the dealer for any type of repair or scheduled maintenance, perform an eMDCS Warranty Vehicle Inquiry and check the status of MSP13. If status of MSP13 is "OPEN", repair the vehicle according to the procedures contained in this service bulletin.
VEHICLE INSPECTION PROCEDURE

1. Verify the vehicle is within the following production and VIN ranges:

2007 CX-7 vehicles built from February 14, 2006 through August 1, 2006
VIN Range: JM3ER29**70100057 - JM3ER29**70128616
2006-2007 MX-5 vehicles built from January 6, 2006 through August 2, 2006
VIN Range: JM1NC**F*60111723 - JM1NC**F*70125568
2006-2007 RX-8 vehicles built from January 7, 2006 through August 2, 2006
VIN Range: JM1FE173*60200012 - JM1FE173*70208462

If the vehicle is within the above Production and VIN ranges, proceed to Step 2.
If the vehicle is not within the above Production and VIN ranges, return the vehicle to the customer or inventory.

2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect the vehicle for a Campaign Label MSP13 attached to the vehicle’s bulkhead. Refer to eMDCS System - Warranty Vehicle Inquiry Results table below. NOTE: Verify the campaign number as the vehicle may have multiple labels.
eMDCS System - Warranty Vehicle Inquiry Results

If eMDCS displays:
Campaign Label is:
Action Required:
"Campaign: MSP13 Open"
Present
Contact the Mazda Corporate Dealer Assistance Group at (877) 727-6626 to update vehicle history
Not present
Proceed to "REPAIR PROCEDURE"
"Campaign: MSP13 Closed"
Present
Return vehicle to inventory or customer
Not present
Complete a label and apply it to vehicle’s bulkhead
"Campaign: MSP13 Open" or "Closed" is not displayed
Does not apply
Campaign does not apply to this vehicle. Return the vehicle to inventory or customer
REPAIR PROCEDURE

1. Verify customer concern.
2. Replace fuel filler cap with a modified one.
3. Fill out a blue "Campaign Label" (9999-95-065A-05) with the Campaign No: "MSP13", your dealer code, today’s date, and affix it to the vehicle’s bulkhead.
4. Verify repair.
5. Return the vehicle to the customer.
PART(S) INFORMATION



Part Number
Description
Qty.
Notes
FEY2-42-250
Fuel Filler Cap
1
---

WARRANTY INFORMATION

NOTE:

This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. Refer to the Warranty Wizard for warranty term information.
Repairs performed outside the New Vehicle Limited Warranty will require DCSM or DSA authorization.
Additional diagnostic time cannot be claimed for this repair.


Warranty Type
A
Symptom Code
99
Damage Code
99
Process Number
A0685A
Part Number Main Cause
FEY2-42-250
Quantity
1
Operation Number / Labor Hours
XXB493RX / 0.2 Hrs.

xexok 10-11-2012 01:48 AM

Also for $100 you could have bought a nice obd2 scanner, I only paid $40 for the cheapest one harbor freight sold.

Wingznut 10-11-2012 03:46 AM


Originally Posted by BLIPY (Post 4364989)
So i payed 100 bucks for the CEL check. He turned it off but it came back with in 2 weeks. I left it like that because he told me it was okay.

There's your mistake... Had you returned 2 weeks later, you'd have some recourse. But a year later? Not a chance.

Bladecutter 10-11-2012 08:04 AM

Why would anyone pay good money to another person to fix the issue, and yet leave without the issue being fixed?

Sorry guy, this one's entirely on you for throwing money away.

BC.

BLIPY 10-11-2012 09:14 PM

well he told me that the light was gonna come back up. but that it was okay. I waited a year because i needed to do a smog check. i Needed to fix the problem to pass the smog. He told me if i wanted it fixed i would have to replace the whole tank and told me it was gonna be 1800 to replace it to just leave it like that.

Bladecutter 10-12-2012 08:30 AM

That's where a second opinion at that time would have pointed you in the right direction. Obviously, you know now that you can't trust anything that this shop tells you about your car, so you're never going to use them again, right?

At least they didn't pull $1800 out of your wallet, when all you needed was a $12 gas cap.

And yet another reason why I, and so many others on here, are our own mechanics, and diagnosticians.

BC.

ANIBALRX8 10-12-2012 10:08 AM

I stand corrected there is a recall for 2006 to 2007. I have a 2004 so I guest thats why I never got it!

I do hope you don't go to this dealer again, I hope this is not a mazda dealer at all.

Now I maintain my car very good. It's a 2004 GT with only 68,000 miles as I don't drive it all the time, but if I had a problem with the car I would check in here first, google the problem second, check with friend and last I would go to the dealer!



Originally Posted by Myardor (Post 4365043)
Found it here

gas cap issue is now finally a recall

gas cap issue is now finally a recall

TSB: 01-001/07

2007 CX-7, 2006-2007 MX-5, 2006-2007 RX-8 - MAZDA SPECIAL PROGRAM (MSP13) - MIL ILLUMINATION WITH DTC P0455

APPLICABLE MODEL(S)/VINS

2007 CX-7 vehicles with VIN JM3ER29**70100057 - JM3ER29**70128616 (built from February 14, 2006 through August 1, 2006)
2006-2007 MX-5 vehicles with VIN JM1NC**F*60111723 - JM1NC**F*70125568 (built from January 6, 2006 through August 2, 2006)
2006-2007 RX-8 vehicles with VIN JM1FE173*60200012 - JM1FE173*70208462 (built from January 7, 2006 through August 2, 2006)
DESCRIPTION

It is possible that a malfunction indicator light may illuminate with DTC P0455 (EVAP System Leak Detected-Large Leak) stored in memory, due to poor sealing between the fuel filler pipe and fuel filler cap.
NOTE:

UNDER THE MAZDA SERVICE PROGRAM (MSP13), ALL CURRENT DEALER INVENTORY AND RETAILED VEHICLES FOUND TO BE WITHIN THE ABOVE PRODUCTION AND VIN RANGES MUST BE INSPECTED AND REPAIRED ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS SERVICE BULLETIN. THIS INCLUDES CUSTOMERS WHO HAVE BROUGHT THEIR VEHICLE IN FOR NORMAL SCHEDULED MAINTENANCE AND/OR OTHER SERVICE WORK THAT MAY NOT BE RELATED TO THE CONCERNS OUTLINED IN THIS BULLETIN.
BEFORE PERFORMING ANY REPAIR, VALIDATE THAT THE VEHICLE IS APPLICABLE TO THIS PROGRAM BY PERFORMING AN "eMDCS" WARRANTY VEHICLE INQUIRY "AND VERIFYING THE VEHICLE DISPLAYS CAMPAIGN "MSP13" AND ITS CAMPAIGN STATUS DISPLAYS "OPEN". SEE "VEHICLE INSPECTION PROCEDURE" BELOW.

DEALER INVENTORY:
Repair all applicable vehicles currently in dealer inventory according to the procedures contained in this service bulletin.
RETAIL VEHICLES:
When an applicable retail vehicle is brought into the dealer for any type of repair or scheduled maintenance, perform an eMDCS Warranty Vehicle Inquiry and check the status of MSP13. If status of MSP13 is "OPEN", repair the vehicle according to the procedures contained in this service bulletin.
VEHICLE INSPECTION PROCEDURE

1. Verify the vehicle is within the following production and VIN ranges:

2007 CX-7 vehicles built from February 14, 2006 through August 1, 2006
VIN Range: JM3ER29**70100057 - JM3ER29**70128616
2006-2007 MX-5 vehicles built from January 6, 2006 through August 2, 2006
VIN Range: JM1NC**F*60111723 - JM1NC**F*70125568
2006-2007 RX-8 vehicles built from January 7, 2006 through August 2, 2006
VIN Range: JM1FE173*60200012 - JM1FE173*70208462

If the vehicle is within the above Production and VIN ranges, proceed to Step 2.
If the vehicle is not within the above Production and VIN ranges, return the vehicle to the customer or inventory.

2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect the vehicle for a Campaign Label MSP13 attached to the vehicle’s bulkhead. Refer to eMDCS System - Warranty Vehicle Inquiry Results table below. NOTE: Verify the campaign number as the vehicle may have multiple labels.
eMDCS System - Warranty Vehicle Inquiry Results

If eMDCS displays:
Campaign Label is:
Action Required:
"Campaign: MSP13 Open"
Present
Contact the Mazda Corporate Dealer Assistance Group at (877) 727-6626 to update vehicle history
Not present
Proceed to "REPAIR PROCEDURE"
"Campaign: MSP13 Closed"
Present
Return vehicle to inventory or customer
Not present
Complete a label and apply it to vehicle’s bulkhead
"Campaign: MSP13 Open" or "Closed" is not displayed
Does not apply
Campaign does not apply to this vehicle. Return the vehicle to inventory or customer
REPAIR PROCEDURE

1. Verify customer concern.
2. Replace fuel filler cap with a modified one.
3. Fill out a blue "Campaign Label" (9999-95-065A-05) with the Campaign No: "MSP13", your dealer code, today’s date, and affix it to the vehicle’s bulkhead.
4. Verify repair.
5. Return the vehicle to the customer.
PART(S) INFORMATION



Part Number
Description
Qty.
Notes
FEY2-42-250
Fuel Filler Cap
1
---

WARRANTY INFORMATION

NOTE:

This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. Refer to the Warranty Wizard for warranty term information.
Repairs performed outside the New Vehicle Limited Warranty will require DCSM or DSA authorization.
Additional diagnostic time cannot be claimed for this repair.


Warranty Type
A
Symptom Code
99
Damage Code
99
Process Number
A0685A
Part Number Main Cause
FEY2-42-250
Quantity
1
Operation Number / Labor Hours
XXB493RX / 0.2 Hrs.



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