Dealer tech takes car on a 'test drive', owner has video
02-19-2009, 02:21 PM
#26
Super Moderator
OK, I will put this up here...it is slightly irrelevant, but will show that it won't hurt your clutch.
DO you know the easiest and accepted way to test a clutch in any Manual gearbox.?, a tech only wants to know if it is slipping/worn out.
Stop the car..
Put it in 4th gear..
Rev the engine to 5-6000RPM.
Drop the clutch..
If the car stalls...your clutch is in good order.
If your car continues to rev...clutch slipage...your clutch is out.
Yes your clutch will smell (goes away), but it has not been ruined...
I am not suggestion in this case these guys with the Honda did this...we know why.
MY point is a once or twice only will not hurt the clutch.
DO you know the easiest and accepted way to test a clutch in any Manual gearbox.?, a tech only wants to know if it is slipping/worn out.
Stop the car..
Put it in 4th gear..
Rev the engine to 5-6000RPM.
Drop the clutch..
If the car stalls...your clutch is in good order.
If your car continues to rev...clutch slipage...your clutch is out.
Yes your clutch will smell (goes away), but it has not been ruined...
I am not suggestion in this case these guys with the Honda did this...we know why.
MY point is a once or twice only will not hurt the clutch.
02-19-2009, 02:25 PM
#27
Super Moderator
On top of that, Ash is absolutely right about the comments. That post on subieforum is probably some idiot who would actually try to sue for emotional distress. We Americans are way out of control when it comes to litigation. The only free money goes to the lawyers anyway. 
And the sad thing is Australia has been following the US with stupid Law Suits in the last 15 years or so.
One day people will realise there is no FREE money, we all pay for it in some way.
02-19-2009, 02:32 PM
#29
Super Moderator
02-19-2009, 02:34 PM
#30
SARX Legend
iTrader: (46)
Your missing the point. This is why a good *** kicking is the only way to get your point across sometimes.
IF I WANT TO ABUSE MY CAR, IT'S MY CHOICE. IT WAS NOT THEIR CAR, THEREFORE THEY HAVE NO RIGHT TO **** WITH IT. Oh well, this is exactly why I do as much of the work on my car as I can.
Since when is a lawsuit easy money anyhow. OMFW.
IF I WANT TO ABUSE MY CAR, IT'S MY CHOICE. IT WAS NOT THEIR CAR, THEREFORE THEY HAVE NO RIGHT TO **** WITH IT. Oh well, this is exactly why I do as much of the work on my car as I can.
Since when is a lawsuit easy money anyhow. OMFW.
02-19-2009, 02:42 PM
#31
OK, I will put this up here...it is slightly irrelevant, but will show that it won't hurt your clutch.
DO you know the easiest and accepted way to test a clutch in any Manual gearbox.?, a tech only wants to know if it is slipping/worn out.
Stop the car..
Put it in 4th gear..
Rev the engine to 5-6000RPM.
Drop the clutch..
If the car stalls...your clutch is in good order.
If your car continues to rev...clutch slipage...your clutch is out.
Yes your clutch will smell (goes away), but it has not been ruined...
I am not suggestion in this case these guys with the Honda did this...we know why.
MY point is a once or twice only will not hurt the clutch.
DO you know the easiest and accepted way to test a clutch in any Manual gearbox.?, a tech only wants to know if it is slipping/worn out.
Stop the car..
Put it in 4th gear..
Rev the engine to 5-6000RPM.
Drop the clutch..
If the car stalls...your clutch is in good order.
If your car continues to rev...clutch slipage...your clutch is out.
Yes your clutch will smell (goes away), but it has not been ruined...
I am not suggestion in this case these guys with the Honda did this...we know why.
MY point is a once or twice only will not hurt the clutch.
02-19-2009, 02:43 PM
#32
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You are missing the point. It seems pretty clear there are more than one being made.
1. You're right, you choose to beat up your car. What these asshats did was wrong. So you go in and do your *** kicking at the shop.
2. The idiot who suggested an 'emotional stress' lawsuit was probably serious and, if serious, absolutely retarded.
3. A little clutch burn is NBD, and in some cases can be an earnest attempt at diagnosing/testing.
If satifactory results are not forthcoming when dealing with the shop directly then maybe, maybe a suit would be in order. I would never waste my time b/c of a little clutch smell, personally.
1. You're right, you choose to beat up your car. What these asshats did was wrong. So you go in and do your *** kicking at the shop.
2. The idiot who suggested an 'emotional stress' lawsuit was probably serious and, if serious, absolutely retarded.
3. A little clutch burn is NBD, and in some cases can be an earnest attempt at diagnosing/testing.
If satifactory results are not forthcoming when dealing with the shop directly then maybe, maybe a suit would be in order. I would never waste my time b/c of a little clutch smell, personally.
02-19-2009, 02:54 PM
#33
Super Moderator
No Mate, I am not missing the point...
What you call Abuse is totally different to what a dealer or shop would.
And no I don't agree with "Rocking", or whatever term you guys want to call it.
Yes, I care about my car as much as the next guy, some go way over the top...that's OK, I was like that too...you grow out of it.
In this case if you Punched/Snotted these guys to end up in ER, you would go before the court, you could be locked up...Who is the Abuser?
Whatever you think, this owner (Honda) would have signed a form authorizing the shop to repair his car, also to include test drive it.
And NO, an *** kicking is Abuse. OMFW
What you call Abuse is totally different to what a dealer or shop would.
And no I don't agree with "Rocking", or whatever term you guys want to call it.
Yes, I care about my car as much as the next guy, some go way over the top...that's OK, I was like that too...you grow out of it.
In this case if you Punched/Snotted these guys to end up in ER, you would go before the court, you could be locked up...Who is the Abuser?
Whatever you think, this owner (Honda) would have signed a form authorizing the shop to repair his car, also to include test drive it.
And NO, an *** kicking is Abuse. OMFW
02-19-2009, 02:58 PM
#34
Super Moderator
WHERE DID I SAY THIS WAS IN REFERENCE TO THE OP...
I was referring to a Smelling Clutch is not necessarily a FOCKED one!
02-19-2009, 03:16 PM
#35
SARX Legend
iTrader: (46)
In this case if you Punched/Snotted these guys to end up in ER, you would go before the court, you could be locked up...Who is the Abuser?
02-20-2009, 12:05 AM
#38
Super Moderator
I nearly did it once test driving a customers new Brilliant Black FD RX-7, went around a corner too fast and almost lost it...that weekend the Doctor (owner) was entered into the "Duttons" Rally, a Hills Rally/Targa Event on when Adelaide had the annual round of the F1 Grand Prix's.
Don't know how I would have explained that one to the boss.
But yes, we had staff that reversed Brand New Cars into light poles and other cars at the car yard.
And Customers backing their own cars into a particular Tree that was Heritage Listed (War Memorial), the tree was right in the middle of the service departments drive entrance.
The local Council would not let us remove it..there were 40 other trees lined up down the street.
Funny thing one day the tree "mysteriously" died...problem solved and concreted over.
No more customers backing into the tree with their brand new Mazda's.
Seriously there was one a month, you would tell them to watch out, but old ladies!!
Don't know how I would have explained that one to the boss.
But yes, we had staff that reversed Brand New Cars into light poles and other cars at the car yard.
And Customers backing their own cars into a particular Tree that was Heritage Listed (War Memorial), the tree was right in the middle of the service departments drive entrance.
The local Council would not let us remove it..there were 40 other trees lined up down the street.
Funny thing one day the tree "mysteriously" died...problem solved and concreted over.
No more customers backing into the tree with their brand new Mazda's.
Seriously there was one a month, you would tell them to watch out, but old ladies!!
02-20-2009, 12:11 AM
#39
No Mate, I am not missing the point...
What you call Abuse is totally different to what a dealer or shop would.
And no I don't agree with "Rocking", or whatever term you guys want to call it.
Yes, I care about my car as much as the next guy, some go way over the top...that's OK, I was like that too...you grow out of it.
In this case if you Punched/Snotted these guys to end up in ER, you would go before the court, you could be locked up...Who is the Abuser?
Whatever you think, this owner (Honda) would have signed a form authorizing the shop to repair his car, also to include test drive it.
And NO, an *** kicking is Abuse. OMFW
What you call Abuse is totally different to what a dealer or shop would.
And no I don't agree with "Rocking", or whatever term you guys want to call it.
Yes, I care about my car as much as the next guy, some go way over the top...that's OK, I was like that too...you grow out of it.
In this case if you Punched/Snotted these guys to end up in ER, you would go before the court, you could be locked up...Who is the Abuser?
Whatever you think, this owner (Honda) would have signed a form authorizing the shop to repair his car, also to include test drive it.
And NO, an *** kicking is Abuse. OMFW
02-20-2009, 12:28 AM
#41
Super Moderator
OK, What was it they actually damaged?
A smelling clutch does not mean that it is damaged at all.
The clutch lining has got too hot, yes, that is the smell.
Similar to when you may repeatedly brake too hard too many time.
Repeatedly heating up the clutch is not good, but, after this instance I would be very surprised if the clutch had an early end of life...or any damage.
I would perhaps insist the Body Shop come good if he had a problem in a few years time...I doubt it.
A smelling clutch does not mean that it is damaged at all.
The clutch lining has got too hot, yes, that is the smell.
Similar to when you may repeatedly brake too hard too many time.
Repeatedly heating up the clutch is not good, but, after this instance I would be very surprised if the clutch had an early end of life...or any damage.
I would perhaps insist the Body Shop come good if he had a problem in a few years time...I doubt it.
02-20-2009, 03:15 AM
#42
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Three different reasons why the employees should be fired... Pick which one you like.
1.) Yes, this stuff happens when you take cars to get worked on. I believe this and have known it for years. I always hope it never happens to me, but I'm sure it has happened once or twice. However, it is not SUPPOSED to happen. What we have is two different interpretations of the rules. First, is the guidelines, which should be interpreted strictly and followed. Second, is the practice, which is what the employees actually do on a day to day basis. This video is excellent footage of the practice. However, the practice does not adhere to the guidelines, and they were caught. Therefore, they need to be punished. There is nothing wrong with adhering to the practice, but you can only do such a thing under the knowledge that if you are caught, you will be punished.
2.) Regardless of weather or not they ultimately damaged the car, their recorded behavior handling another persons property was unprofessional and damaging to the reputation of the company they represented.
3.) The employees demonstrated knowledge that their actions were wrong (by questioning weather or not the camera was operating, covering it at times) and continued to perform them anyways. Integrity is doing the right thing when nobody is looking. Lack of integrity is the ultimate lack of moral fiber. Firing a person for making an immoral decision of behalf of the company is always justified.
I realize that this might spite some techs on this forum who all to often associate this with the practice but the fact is, you can do this 1000 times every day and get away with it. They didn't get away with it this time. So they deserve to be fired because they knowingly assumed a risk with the practice (as demonstrated in point 3). Without such action the company has no means to instill confidence in the customer again about the reputation of the company. Additionally the second two points are ultimate moral concerns that need to be addressed because they (presumably) do not reflect upon the core values of the company.
1.) Yes, this stuff happens when you take cars to get worked on. I believe this and have known it for years. I always hope it never happens to me, but I'm sure it has happened once or twice. However, it is not SUPPOSED to happen. What we have is two different interpretations of the rules. First, is the guidelines, which should be interpreted strictly and followed. Second, is the practice, which is what the employees actually do on a day to day basis. This video is excellent footage of the practice. However, the practice does not adhere to the guidelines, and they were caught. Therefore, they need to be punished. There is nothing wrong with adhering to the practice, but you can only do such a thing under the knowledge that if you are caught, you will be punished.
2.) Regardless of weather or not they ultimately damaged the car, their recorded behavior handling another persons property was unprofessional and damaging to the reputation of the company they represented.
3.) The employees demonstrated knowledge that their actions were wrong (by questioning weather or not the camera was operating, covering it at times) and continued to perform them anyways. Integrity is doing the right thing when nobody is looking. Lack of integrity is the ultimate lack of moral fiber. Firing a person for making an immoral decision of behalf of the company is always justified.
I realize that this might spite some techs on this forum who all to often associate this with the practice but the fact is, you can do this 1000 times every day and get away with it. They didn't get away with it this time. So they deserve to be fired because they knowingly assumed a risk with the practice (as demonstrated in point 3). Without such action the company has no means to instill confidence in the customer again about the reputation of the company. Additionally the second two points are ultimate moral concerns that need to be addressed because they (presumably) do not reflect upon the core values of the company.
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