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My Dealership Story

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Old 12-14-2009, 06:45 PM
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My Dealership Story

Hello All,

I figured that I would share this story and see what you guys think. I have a WWP 05 Auto RX8 GT with approximately 109,000 km on it. It is fairly stock and has had the following parts replaced recently: CAT, front and rear O2 sensors, engine mounts, spark plugs and coils and wires.

Ok, so about 6 weeks ago I got a check engine light and I took it to the dealer and they said that it was due to low compression and that they were sure that it was the metering oil pump. Of course, the part needed to be ordered. about 4 weeks after that(with a lot of complaining) the part finally arrived and it was installed. Luckily, I split the cost 3 ways with the dealer and Mazda Canada.

So heres the kicker, the metering pump was installed on a Friday and the check engine light came on again the following Wednesday. I took it in again and they said it was firing the SAME CEL code!!!! They said that they needed to keep it for a while and work on it with Mazda Canada. So they gave me a rental car (a Mazda 3) and I have had it for about 1 and a 1/2 weeks.

I'm a little scared that they are going to have it for a while, any thoughts?
Has anyone been in a similar situation?

I have a feeling that they need to replace the engine but they probably dont want to admit it.
Old 12-14-2009, 06:52 PM
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What was the code?

Often they don't have a clue what's wrong...and tend to throw parts at it till it's fixed

Before they do anything expensive post it up here so we can give you some impartial answers
Old 12-14-2009, 07:09 PM
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Thanks for the quick reply. I do not know what the code was. They didn't tell me and I forgot to ask.

I will definitely post as soon as I hear something.

I miss my car!!
Old 12-15-2009, 07:16 PM
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Ok, so I got the call from the dealer. As I expected, it needs a new engine.

They said that the engine would arrive in a week or two so I could pick up my car until then.

So now I have my car and am waiting until the engine arrives.
Old 12-15-2009, 07:22 PM
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You should get back the 1/3 you paid for the "metering oil pump" because that was BS.

Last edited by Mazurfer; 12-15-2009 at 07:29 PM.
Old 12-15-2009, 09:13 PM
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I think a lot will depend on the dealer you're using. The dealer that I used said the same thing initially about the OMP but later when I pressed them for doing the compression test they backed off and said it was the engine only that needed work ( read replacement).
As far as rental cars, I've had a rental since Nov 28 and the motor is back ordered. The dealer has told me to just keep driving the rental as my car is not drivable.
Railton
Old 12-15-2009, 10:21 PM
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hey at least your spending a lot less on gas i bet ! hahaha but i know how u feel man, i had my car in teh shop for 25days for body repair etc. i missed it, BUT the cool thing was when i got it back, it felt like the day i drove it off the lot i bought it from. hhahaha. new car smell too!
Old 12-15-2009, 10:31 PM
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get used to shitty service.
Old 12-16-2009, 04:41 PM
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Well I have to say that the service has been quite good. The people at the dealership have been very good so far.

I hope that I dont have to wait for the engine too long.

Does anyone if the engine that they give you is BRAND new or is it just a refurbished one?
Also, does the new engine come with a new 8 year warranty or does the original warranty just continue?
Old 12-16-2009, 04:50 PM
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oh man i feel you right now,my car started acting weird and flashing the CEL on me like crazy,i bought the car from a chevrolet dealer,i had it towed there they did a test and the compression was negative it had no compression so they send it to the mazda dealer(i still have warranty till 60k)and also got the extended warranty so anyways im still waiting to hear back from them so far no rental or loaner from either of the dealers i think im going to need a new engine it sucks riding the bus lol
Old 12-16-2009, 04:54 PM
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At this point in time it's hard to say whether you'll get a new engine or a remanufactured one. More than likely you'll get a reman. But they are a lot better than they use to be. Good luck.
Old 12-17-2009, 11:29 AM
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Yah, I am in the same boat. Just had a remanufactured engine put in and it is even worse now that before. My catalyst converter was also turned to slag and replaced. I've been in a stupid mazda 3 for about 2 months now.
Old 12-17-2009, 06:16 PM
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Originally Posted by tcblank
Yah, I am in the same boat. Just had a remanufactured engine put in and it is even worse now that before. My catalyst converter was also turned to slag and replaced. I've been in a stupid mazda 3 for about 2 months now.
What happened after they put the new engine in? Did it have the same symptoms?
Old 12-17-2009, 06:50 PM
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Originally Posted by vipertek602
What happened after they put the new engine in? Did it have the same symptoms?
nope, just a whole set of new problems....
Old 12-17-2009, 07:29 PM
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Originally Posted by vipertek602
What happened after they put the new engine in? Did it have the same symptoms?
I think it has a lot to do with the dealership's skills/experience

Is the engine even the source of the problem in the first place? Even it is, was it installed properly? Etc etc

I got a reman, and it has been running strong. No problem. The tech who worked on my car is a rotor head himself, has a lot of rx8 experience, plus he knows that i am a maintanence freak so that helped in speeding up the diagnostic
Old 01-04-2010, 08:26 PM
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Ok, latest update.

I got back to work from the holidays and Mazda gace me a call saying that the engine was delivered. I was surprised since it has only been about 2 weeks since they told me it needed a new engine.

So i dropped it off today after work and they said it would probably take about 2 days.

I will be sure to update after I get it back.

Wish me luck!
Old 01-06-2010, 04:34 PM
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Hey vipertek - how did the engine replacement go??
Old 01-06-2010, 07:25 PM
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Originally Posted by Toni935
Hey vipertek - how did the engine replacement go??
Well I took it it on Monday evening so I dont have it back yet. They said that they would need at least 2 days so I'm hoping that I get it back tomorrow.

I will update this thread as soon as I get it home.
Old 01-09-2010, 08:53 PM
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Ok....so I got the car back yeaterday evening and I must say there is a significant improvement.

The car is a lot faster than I can remeber, especially off the line!!!
It also runs a lot smoother when driving around, no more jerky shifts.

Although, I did notice that it kind of has a rough idle sometimes when I was stopped at a light. I will wait a couple of days to see if it goes away and then look into it if it still occurs.
Old 01-10-2010, 12:06 AM
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ecu needs to relearn... give it at least 3 full cycles.
Old 01-10-2010, 07:41 AM
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Your Throttle Body is going bad.

Its not a major problem, but most people have it and they dont know it.

Lucky the good Guy @ Wayne Mazda caught mine right after engine replacement, and replaced it before my B2B runs out. Car is perfect *knock on wood*
Old 01-10-2010, 09:52 PM
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Originally Posted by laythor
ecu needs to relearn... give it at least 3 full cycles.
How do I cycle the ecu?
Old 01-10-2010, 10:13 PM
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he is referring to "drive cycles".. a drive cycle being a period of driving the car from when it's fully cold to full operating temp.. various loads... etc
Old 01-10-2010, 10:15 PM
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Originally Posted by vipertek602
How do I cycle the ecu?
https://www.rx8club.com/showpost.php...32&postcount=3
Old 01-10-2010, 10:20 PM
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that's to reset the ecu, what laythor was referring to is after you reset the ECU, it needs a few "drive cycles" to relearn fuel trims.
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