Originally Posted by itsjustme
You got lucky, I called paul 2 months ago for factory nav and he never called me back.
That's because I'm the busiest man in the industry. I apologize for not getting back to you. This is one of my worst faults. I've been trying to tell most customers if they don't hear from me in a certain time frame to check back with me but maybe I failed to do so with you. My phones ring all day and often it's multiple lines at the same time accompanied by walk-in customers (I'm considering by appointment only for them).
Again, I'm so sorry for not getting back to you.