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my 8 has vabrating when it stops so I took the car to dealership today. It was motor mount problem and I made appointment next tuesday.
When I went to mazda service department, I found some differences compared to Infiniti dealership. My previous car was G35 and I went infiniti dealership several times when it had a problem with the suspension.
I went 3 different infiniti dealerships and all had nice and comfortable customer waiting room, free snacks and coffee machine, tons of magazines. Also loaner's car was always available.
And I went to mazda dealership today. A small waiting room same size as my room (doesn't mean my room is big), no free snacks or coffee, vending machine was there but I only had credit card. No magazines, only mazda brochure. Also I asked loaner's car and they didn't have any. Overally, I felt Infiniti dealership had more luxurious atmosphere.
I guess car sales price = car + dealership service
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Waiting room in my Mazda dealership has coffee, tv, nice leather couches, vending machines, and little crackers and bagels to eat on some occasions. Don't know about the loaners.. Guess you entered a crap dealer.
Reverse, you should be getting a questionnaire to fill out. Make a note of your disappointment with their waiting room.
__________________ Don't try this at home. It could be dangerous. I have years of experience.
Emissions and fuel economy haven't exactly been areas of strength for past rotary power plants, but absolutely no one with a soul has ever cared. - Autoweek
Rotary History:1982 RX7 GS, 1985 RX7 GSL-SE, 2004 RX8 Sport-Continuous Rotary Owner since 1985
Racing History:SCCA Solo II 1979-1986, Skip Barber Comp School 1983, SCCA Club Racing 1987-1993, 2004-2011 Track Days
I don't see how a car made by Mazda, and a dealership authorized to do Mazda warranty work have anything to do with the size of a waiting room found in said dealership.
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- 2004 Mazda Rx-8 - Winning Blue - 6-Speed -
Borla Performance Exhaust
Megan Racing Springs
Clear Corners
Alpine w505, Boston Acoustic Z6, SI BM 10"
But please do realize infinity is consider "luxury brand" where a nissan is their normal brand.
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Racing Beat Single Exhaust, Premixing Idemitsu, Racing Beat Screens, Rasp's LED light and auto close sunroof. Clear Corner, V1 radar
Kari : i'm aggressive.. i run in and shoot
[16:26] Kari: i miss in n out
For those who run 5W20...http://www.mazda.co.jp/service/owner...x-8/70201.html
had to get my trans fixed a few yrs back...dealership had the car for 27 days to fix my MT...no loaner car.....this was a warranty issue only 18k on the car....but other dealerships i've been too are fast and have coffee/snack/mags etc etc...
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2004 Lightning Yellow, Drag DR11 Black 18's, OBX Cat-Back Exhaust, HID Headlight Conversion Kit 8000K, 2 Polk Audio 10's and a MTX 1200 watt amp.
Soon to come: Agency Power midpipe Cobb AP.
I don't give a damn what a waiting room looks like or offers. Spend the money on hiring competent technicians, and fix my car right. I'd much rather have my car run well than get a couple free cups of coffee or some crackers and sit my *** on a nice couch.
Loaner? Ya. I have to agree. Getting a loaner without going through too much grief is a nice thing.
__________________ 2005 Pontiac GTO Torrid Red / Red / M6 / 18" (1 of 71)
Nitrous Outlet 100 shot halo dry kit, xpipe, muff delete, K&N
441 whp / 434 lb-ft
GBNF: 2004 RX-8 GT 6MT Brilliant Black / Red
the one I go to has free (good) coffee, TV, Wifi, and a PS3 with 2 steering wheels setup to play on.
__________________ 2006 WB GT AT
Beat Rush Trunk Bar,TC Sportsline under brace,K&N filter, PT Sways, MS Springs
Everyone just needs to learn to the taste the slow, and love it.
I don't give a damn what a waiting room looks like or offers. Spend the money on hiring competent technicians,
Yup! The place I used to take my Honda to did great work, and had a modest waiting room. Then they remodeled, with a very nice customer lounge, and the quality of work took a dive.
My Mazda dealer has a fairly dumpy waiting area, but it does have the survival necessities of TV, free coffee and wireless. Works really well, especially since they always get the car done right and within the time promised.
Ken
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2006 MT, Galaxy Gray
Sport Package
LightInSight
Fuel cap hook
EZ-Pass sock
Yup! The place I used to take my Honda to did great work, and had a modest waiting room. Then they remodeled, with a very nice customer lounge, and the quality of work took a dive.
My Mazda dealer has a fairly dumpy waiting area, but it does have the survival necessities of TV, free coffee and wireless. Works really well, especially since they always get the car done right and within the time promised.
Ken
Now that's what I'm talking 'bout.
__________________ 2005 Pontiac GTO Torrid Red / Red / M6 / 18" (1 of 71)
Nitrous Outlet 100 shot halo dry kit, xpipe, muff delete, K&N
441 whp / 434 lb-ft
GBNF: 2004 RX-8 GT 6MT Brilliant Black / Red
__________________ 2006 WB GT AT
Beat Rush Trunk Bar,TC Sportsline under brace,K&N filter, PT Sways, MS Springs
Everyone just needs to learn to the taste the slow, and love it.
Wish my dealer had wireless... or coffee . Most of the time I consider myself lucky to find an unused page in their one crossword puzzle book. But the service is top notch, and their people are upfront, and that beats a PS3 any day .
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R.I.P. ~ 2007 CWP w/ HKS Hi-Power, 35% tint, blue lugs, blue LEDs, and 1qt Castrol GTX
. Most of the time I consider myself lucky to find an unused page in their one crossword puzzle book. But the service is top notch, and their people are upfront, and that beats a PS3 any day 
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