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MIAMI (Reuters) - A bank in Florida refused to cash a check for an armless man because he could not provide a thumbprint.
"They looked at my prosthetic hands and the teller said, 'Well, obviously you can't give us a thumbprint'," Steve Valdez told CNN on Wednesday.
But he said the Bank of America Corp branch in downtown Tampa, Florida, still insisted on a thumbprint identification for him to cash a check drawn on his wife's account at the bank, even though he showed them two photo IDs.
In the incident last week, a bank supervisor told Valdez he could only cash the check without a thumbprint if he brought his wife in with him or he opened an account with them.
"I told them I neither wanted an account with them and couldn't bring my wife in because she was nowhere close by," Valdez told CNN.
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If that Supervisor worked at my bank, they would have been fired.
Most (if not ALL) banks require 2 forms of ID and a thumprint for a non-customer cashing an item drawn on that institution.
HOWEVER, supervisors need to be able to make decisions on the fly and obviously refusing service to this person because they could not give a thumprint (literally) is ridiculous.
That supervisor should have escalated the issue to an Assistant Branch Manager or hell...even the Branch Manager. Someone needs to realize that this request is impossible and exceptions need to be made from time to time.
If I were the man, I would have used my prosthetic hand, touched the ink pad and put down a 'thumb print' on the check.
ugh, why does it seem that the population is getting dumber by the day???
All he had to do was open an account and they would have cashed the check. whats the issue? Teller being insensitive to the no hands guy? Fire the teller and settle with the guy for a quarter million after he files an ADA lawsuit
Jorge he wasnt a customer- his wife is but it doesn't look like its a joint account and he didnt have his own account. They did the right thing- "my wife isnt available" could be code for "I stuffed that biotch in a cooler chained with cement blocks and dropped her in the bay and now im here to raid her account to get out of the country."
he probably couldn't open an account. Most people that take the time to cash an item at the bank it's drawn on do that because they're unable to have accounts at banks. (most likely reported to ChexSystems)
Otherwise, why wouldn't you just deposit it at your own bank.
Either way, this guy has a discrimination suit on his hands
I get that he isn't a customer, the thumbprint rule gave that one away.
AH, his wife probably wrote him the check and said, 'honey go cash this'
UGH, that just makes it worse!
someone at the bank has to know his wife. They could have called her to verify issuance of the check, make sure the check # is in sequence, does the signature on the item match the signature on her Signature Check
The bank was lazy and made a poor decision by turning this guy away.
dude he's prolly a meth addict stealing his wife's checks to get high and they did the right thing they person helping him probably did know his wife so knew the whole situation and asked for the thumbprint knowing full well about the no hands thing to make fun of him and get back at him for stuffing her in the trunk and dropping her in the bay!!
dude he's prolly a meth addict stealing his wife's checks to get high and they did the right thing they person helping him probably did know his wife so knew the whole situation and asked for the thumbprint knowing full well about the no hands thing to make fun of him and get back at him for stuffing her in the trunk and dropping her in the bay!!
he probably couldn't open an account. most people that take the time to cash an item at the bank it's drawn on do that because they're unable to have accounts at banks. (most likely reported to chexsystems)
otherwise, why wouldn't you just deposit it at your own bank.
Either way, this guy has a discrimination suit on his hands
haha
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I would have acted the same way. It is shady as all get out that. A. he didn't cash it at his own bank. B. His wife is "unavailable".
Zoom beat me to it, but I agree 100% people that call CNN and are handicap are cheating the system or breaking laws.
When I worked for Officemax we had a guy in a powerwheel chair that didn't set the alarm off on the way in and always set it off on the way out yet never purchased anything and blamed it on his wheelchair every time. We finally said you aren't allowed here anymore.
Stuff is getting out of hand we lost like 3 resturants because some lady in a wheelchair got lawsuit happy about her inability to get into the resturant.....
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they person helping him probably did know his wife so knew the whole situation and asked for the thumbprint knowing full well about the no hands thing to make fun of him and get back at him for stuffing her in the trunk and dropping her in the bay!!
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