POSITIVE: Good Mazda Dealerships
01-07-2009, 10:35 PM
#226
Ballin'
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Bad dealer - Whitby Mazda. I know its small but these guys quoted me at $10.99 plus tax for an oil filter. Also made no mention of the need to replace oil drain plug ring.
Good dealer - Ajax Mazda. These guys gave me the filter for $5.99 plus tax AND threw in a new oil drain plug ring that I had no idea I needed to change.
Good dealer - Ajax Mazda. These guys gave me the filter for $5.99 plus tax AND threw in a new oil drain plug ring that I had no idea I needed to change.
02-05-2009, 12:02 AM
#227
TNC NJ BITCHEZ!
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Wayne Mazda for the win!! :D ....took my car there for the scheduled service as usual and in 2 hours everything was done and i was on my way back home.....
02-19-2009, 02:20 PM
#228
Registered
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Pearson Mazda - Richmond, VA
Went there to get my tires rotated and oil changed (Yeah, yeah, I know, at college and it NEEDED to be done)
Service was the best out of any Mazda dealer I'd been to (3 total in SE PA and DE), and the service advisor actually knew about the rotary (asked me if I knew about flooding risk, etc.)...definitely the best service I've had at a Mazda dealership.
Went there to get my tires rotated and oil changed (Yeah, yeah, I know, at college and it NEEDED to be done)
Service was the best out of any Mazda dealer I'd been to (3 total in SE PA and DE), and the service advisor actually knew about the rotary (asked me if I knew about flooding risk, etc.)...definitely the best service I've had at a Mazda dealership.
02-19-2009, 10:58 PM
#229
Hiley mazda of hurst, tx- positive
HILEY MAZDA OF HURST, TX- POSITIVE
bought my car here....no pressure what-so-ever. car was detailed beautifully. my salesman offered to take me to lunch while they getting the car already, due to the fact that there were a couple other cars ahead of mine!!!
As for the service department...AWESOME!!!! i'm still getting calls to see how my 8 is doing. service manager has an 8 also and we got into a playful arguement about different mods and how they were effective. EVERYONE THERE HAD BEEN NOTHING BUT NICE STILL TO THIS DAY!!!
bought my car here....no pressure what-so-ever. car was detailed beautifully. my salesman offered to take me to lunch while they getting the car already, due to the fact that there were a couple other cars ahead of mine!!!
As for the service department...AWESOME!!!! i'm still getting calls to see how my 8 is doing. service manager has an 8 also and we got into a playful arguement about different mods and how they were effective. EVERYONE THERE HAD BEEN NOTHING BUT NICE STILL TO THIS DAY!!!
HILEY MAZDA OF HURST, TX- POSITIVE One up on Hiley Mazda of Hurst, TX... I had 3 new engines in one month and there was no hassle with them at all... (besides getting the new engines) Service manger is amazing and very kind and understanding...
02-20-2009, 12:28 AM
#230
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i mean thanks buddy no love for the other side of dallas at hancock?????
02-20-2009, 07:45 AM
#231
thats where you are??? you never told me... i thought you worked at Rotary Performance?!?!? and you Were trying to get a job at Mazda thats why your in the classes... lol Ill come to you from now on... :D as i would trust you over them... im just saying ive had a good experience with them thats all... :D ill come to you guys from now on...
I also havent had the time to come to yall's yet...lol so give it some time and ill be there like soy sauce on rice... i appreciate it man... :D
I also havent had the time to come to yall's yet...lol so give it some time and ill be there like soy sauce on rice... i appreciate it man... :D
Last edited by WTBRotary!; 02-20-2009 at 07:47 AM.
02-20-2009, 03:57 PM
#232
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well i used to work full time with rp but now only part time "damn economy"!!!! but i work at hancock mazda full and rp part time.... and i have to take classes cause mazda won't let you go with out them.... thats why we get paid better than a crappy side street shop....
04-03-2009, 06:18 PM
#233
:( traded in my 8
POSITIVE: Power Mazda - Salem Oregon. Steve in the Service department went way beyond normal customer service. I am stuck in Germany with a US SPEC car (US ARMY) and I can't get the local Mazda dealership to help me because I am not "euro spec". I called Power Mazda because they are in my hometown. Bottom line is, Steve helped me troubleshoot a problem over the phone and called me back every time - just like he said he would. Thanks for your help Steve. Unfortunately my 8 needs a flash that the German Mazda place can't (won't) help me with.
mkztg
mkztg
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09-17-2009, 09:12 PM
#236
A Torque-Free Zone
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Thumbs up for Hall Mazda in Virginia Beach, VA. A 20 month old Mazda battery died & got replaced under warranty. While it was in, they found the engine mounts going bad 2 weeks before my powertrain warranty expires. The car is back to it's old smoothness at idle and full throttle; I'd forgotten how it felt since the change was gradual.
02-13-2010, 03:19 PM
#237
aka FormerRotor
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Rosenthal Mazda - Tyson's Corner, VA: Good Mazda Service. Reliable and honest technicians and leaders. They even helped me with documentation when I had an issue with another dealership nearly killing the '8.
Rosenthal Mazda - Gaithersburg, MD: Most of the sales team is solid. JB especially has great service and follow up. Service, however, is awful (this is the dealership that nearly killed the '8). Synopsis: if you do buy at Rosenthal-Gaithersburg despite the service dept., service in Tysons. One important note: I used to love the service dep't here 3-4 years ago but this has decreased steadily and heavily in the past few years.
Rosenthal Mazda - Gaithersburg, MD: Most of the sales team is solid. JB especially has great service and follow up. Service, however, is awful (this is the dealership that nearly killed the '8). Synopsis: if you do buy at Rosenthal-Gaithersburg despite the service dept., service in Tysons. One important note: I used to love the service dep't here 3-4 years ago but this has decreased steadily and heavily in the past few years.
02-21-2010, 11:25 AM
#238
Mazda Salesman!
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+1 Hall Mazda in Virginia Beach Va.
Marino in sales hooked me way up with my 09 GT 8 and my 08 Speed3 before that. Greg in service knows his stuff and keeps me well posted when my baby's in the shop.
Marino in sales hooked me way up with my 09 GT 8 and my 08 Speed3 before that. Greg in service knows his stuff and keeps me well posted when my baby's in the shop.
03-12-2010, 03:09 PM
#239
Intended acceleration
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Nelson Mazda, Tulsa OK Sales and service - both positive. They took very good care of me.
Capital Mazda, Cary NC Sales - positive. They went out on a limb to get me a car that was right for me... twice.
Capital Mazda, Cary NC Sales - positive. They went out on a limb to get me a car that was right for me... twice.
04-09-2010, 08:39 AM
#240
My 8 looks like a Smurf
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Elite Mazda, Gatineau, QC, Canada: AWESOME dealership, staff and service. I never feel like I'm at a dealership when I'm at Elite, almost feels like a friend's shop. Anyone in or near Ottawa/Gatineau should make the drive out there for whatever they need. I drive by 3 other dealerships to get there. That really says something.
05-10-2010, 09:45 AM
#241
Mazda Turnersville, NJ = Positive. New engine replacement due to low compression. Head mechanic has 20+ years working for Mazda. Knows rotary inside and out.
Mazda Maple Shade, NJ = Negative. Service department plagued with idiots who know nothing about the 8 other than that its manufactured by Mazda.
Mazda Maple Shade, NJ = Negative. Service department plagued with idiots who know nothing about the 8 other than that its manufactured by Mazda.
09-17-2010, 06:11 PM
#242
Burdick Mazda
located in Syracuse, New York, in the Driver's Village
...concerning the Service Dept.
For: Fantastic Service Dept.
I brought my car here today. I was pleasantly surprised because I was sure I saw a negative on the dealership in the Negative Sticky. First off, wickedly clean service area. The service reps were friendly and efficient. I dealt with Will Rodriguez and he was professional, courteous, and knowledgable.
My Problem
o I had been told my brakes were bad at a Pre-Owned dealer in Watertown, Fucillo Imports (bad dealer). I had replaced my brakes about 30k mi ago and was not feeling any bad brake symptoms. I checked myself and thought they looked good; wanted a second, professional, opinion.
o Odd vibration at speed in rear passenger wheel. Very similiar too bad wheel bearing. I lifted the car, took a look, attempted to wiggle the wheel... after negative on my end, wanted a second opinion.
The Solution
Instead of just saying my brakes and bearings were bad and raping me of about a grand, the service department did a free inspection to diagnose my problems. My brakes were, in fact, still good. The vibration was from my TIRE (which I never would've guess because I rotate those things all the time). They said the tire was slightly chopped and that was causing the vibration. I realized I had a chopped front tire and rotated it to the back which exaggerated the vibration. If I keep it back there it'll even it back out... but no biggy! They replaced my wipers to keep my inspection-worthy, charged me $22 and sent me on my way in about an hour.
located in Syracuse, New York, in the Driver's Village
...concerning the Service Dept.
For: Fantastic Service Dept.
I brought my car here today. I was pleasantly surprised because I was sure I saw a negative on the dealership in the Negative Sticky. First off, wickedly clean service area. The service reps were friendly and efficient. I dealt with Will Rodriguez and he was professional, courteous, and knowledgable.
My Problem
o I had been told my brakes were bad at a Pre-Owned dealer in Watertown, Fucillo Imports (bad dealer). I had replaced my brakes about 30k mi ago and was not feeling any bad brake symptoms. I checked myself and thought they looked good; wanted a second, professional, opinion.
o Odd vibration at speed in rear passenger wheel. Very similiar too bad wheel bearing. I lifted the car, took a look, attempted to wiggle the wheel... after negative on my end, wanted a second opinion.
The Solution
Instead of just saying my brakes and bearings were bad and raping me of about a grand, the service department did a free inspection to diagnose my problems. My brakes were, in fact, still good. The vibration was from my TIRE (which I never would've guess because I rotate those things all the time). They said the tire was slightly chopped and that was causing the vibration. I realized I had a chopped front tire and rotated it to the back which exaggerated the vibration. If I keep it back there it'll even it back out... but no biggy! They replaced my wipers to keep my inspection-worthy, charged me $22 and sent me on my way in about an hour.
11-04-2010, 08:42 PM
#243
Registered
POSITIVE, Tustin Mazda. All the guys are super knowledgeable about the cars and how finicky the 8s can be. Right away I knew I was in the right place when 2 things happened that I haven't witnesses elsewhere. First, when the guy greeted me he walked around the car and then handed me a copy of all the nicks and dings on the car ensuring that if anything happened while at the dealership we would both be aware of it. Awesome.
Second, another 8 came out of the back and the guy driving it revved it for 10-13 seconds before shutting it off. I've been to other dealerships that 'claim' they know to do this.. but still don't.
So thumbs up to Tustin and they will continue to have my business... plus it gives me a nice reason to get the hell out of Hollywood!
Second, another 8 came out of the back and the guy driving it revved it for 10-13 seconds before shutting it off. I've been to other dealerships that 'claim' they know to do this.. but still don't.
So thumbs up to Tustin and they will continue to have my business... plus it gives me a nice reason to get the hell out of Hollywood!
04-16-2011, 11:11 AM
#245
Registered User
Best Dealership I've Ever Been To: Elite Mazda Gatineau Quebec Canada. They have 2 Rx-8 master service techs both know exactly what to do to fix things. No other dealership was willing to reprogram my ABS and they did and even gave me a good deal on the price.
The dealership is also very comfortable. They have an internet lounge, free coffee, a hairdresser, Play station for the kids and massaging chairs. All free
HIGHLY RECOMMEND
The dealership is also very comfortable. They have an internet lounge, free coffee, a hairdresser, Play station for the kids and massaging chairs. All free
HIGHLY RECOMMEND
10-30-2011, 07:54 PM
#250
Kings Mazda - Cincinnati, Ohio
Service writers and mechanics know and pray to the rotary Gods. If you want honest people who won't give up on trouble shooting issues then they are the right place to take your rotary powered ride. They have done lots of work for me and met every challenge with grace under pressure.
Service writers and mechanics know and pray to the rotary Gods. If you want honest people who won't give up on trouble shooting issues then they are the right place to take your rotary powered ride. They have done lots of work for me and met every challenge with grace under pressure.