HELAS

I was at Mazda of Brampton this morning getting an alignment job (because they didn't do it right lastweek) so it look just over an hour. I get in my car and start driving away when i notise a gouge out of my steering wheel. It is right under the circle that goes around the "winged M badge" and is about 1.5" in length. It looks like it was done with a tool, I was sooooo pissed. I turned around and went back in and told them then showed them. They told me that they can have it covered up and I told them that I was not going to accept a patch up job and to order me a replacement part. She told me that I would have to wait till tuesday to speek with the service manager. BAH. Only me

samyv2

Sorry to hear that. I'm sure the service manager will order you a new steering wheel. If not you have a solid case to complain to Mazda Canada. Good Luck and keep us posted

Neo

Sucks to hear Helas... but yes, they have to use a steering tool to hold the steering wheel in place while they align the car... some places do without it, others still use it...
Unfortunately for you, the latter is true...

Those steering wheels aren't cheap! Damn airbags!

Hopefully I won't need an alignment for a long time... I hate taking it to the dealer...

Lates,

wcs

iTrader: (2)

Dude!
You've got the worst luck right now.

Cheer up, it can only get better!
And remember you know you are somebody cause god didn't make no junk!
Damn I don't know where the f@#$ that came from, must be this Christmas Spirit crap getting to me!

Lawyer's Spirit

I am sure the service manager will just get one under warranty, as long as you don't mind a warranty claim against your vin number for a steering wheel repair. If you actually want them to pay out of their pocket it will not happen unless you sue. Let us know what happens and mention to the service manager that you'll report to the owners club about there great service once they take care of the problem.

Pete

I only go to avante mazda for service now. All the rest gave me problems.

miater

what the heck is it with alignments not being done right? mine's a velocity red 05 also, and I have had it done twice in 1500 miles and it needs it again!!!!

MrJynx

yo man..

ENgine flooded a few weeks back (thanks dad!). And I took it back to Mazda of Brampton.. Get the car back, seems ok, parked it for a few days.. It was nice the other week so I go to take the car out.. And what do I find ON MY LEATHER SEAT!!!

A HUGE GREASE/OIL STAIN! that's right, they struck again! and now i have this nice oil stain on my brown leather seat!!!!!!! And I just found out some of it rubbed off onto my good jeans! grrrrrrr..


MrJynx