rotten42

So I take my wife's van into their shop to get the spark plug wires and plugs replaced. I would do it myself but:
1) I have NO time
2) My kids crap has taken over half my garage
3) I hate working on the Van

I get an estimate for the work the day before and I am shown a quote for about $170

So I take the van in and after I get a call with the estimate being over $350!!!! You have to be ******* kidding me?!

Turns out that there quote doesn’t include everything...nice of them to point that out a head of time. I can understand a quote inflating a bit but for it to double is just ******* wrong.

This is just like the airlines when they tell you it will only cost you $59 for a ticket to Vancouver but after all the taxes and fees are added in it is really going o cost $249


Now at this point I am pissed but then there comes the kick in the dink! Just above the total they have a $8.35 charge for Shop Supplies. WTF?

So I ask, "what does this mean". I am then told that the $8.35 charge is for rags and grease".

I'm not sure where you would need $8.35 worth of grease and rags for a tune up. I don’t know if there are ******** or just stupid. How could they expect any client not to look at that charge as blatant cash grab. If they had any business sense at all they would bury that into their labor quote as a cost of doing business.

So I have an appointment to take my RX8 in there to get my tires swapped. I'm sure they will add a $40 environmental fee for disposing of Freon.

Note to Blaskin and Lane....I prefer to be kissed before I'm fucked!