Some dealers are OK....
12-12-2006, 10:37 PM
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Some dealers are OK....
Last Friday, my wife rang to tell me there was a patch of coolant on the garage floor in my car space. It proved to be from a slight leak from the upper hose.
Took the car to my dealer (Grand Prix Mazda Aspley in Brisneyland), and they just replaced the hose clamp for a grand total of $1.35 incl. GST. I had told them to go ahead and replace the hose too if they wanted, however they said it wasn't necessary. They spent nearly 2 hours on the car, and didn't charge for labour or coolant. To put it into context, I was about 4 weeks and 1500km out from my last (60,000km) service, so they could have argued that it wasn't an oversight from the service inspection.
I was amazed. I didn't have to jump up and down, and I don't even have the dealer principal's personal business card with his direct phone number!
Took the car to my dealer (Grand Prix Mazda Aspley in Brisneyland), and they just replaced the hose clamp for a grand total of $1.35 incl. GST. I had told them to go ahead and replace the hose too if they wanted, however they said it wasn't necessary. They spent nearly 2 hours on the car, and didn't charge for labour or coolant. To put it into context, I was about 4 weeks and 1500km out from my last (60,000km) service, so they could have argued that it wasn't an oversight from the service inspection.
I was amazed. I didn't have to jump up and down, and I don't even have the dealer principal's personal business card with his direct phone number!
12-12-2006, 11:03 PM
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Originally Posted by Gomez
They must like the cut of your dustcoat......
12-13-2006, 02:02 AM
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labrat, just keep an eye on this. I had exactly the same problem, with initial repair as you have stated. I then drove it for about another week, when it again dumped coolant on my garage floor.
This time, I rang the dealer and they sent a truck to collect (actually, they asked me to call Mazda Assist!) The problem was the thermostat, and herein lay another problem: at the time (last June) MA did not have another thermostat for the 8 in the country!
And that was despite the dealer principal jumping up and down, and showing everyone his personal copy of the MA CEO's business card
Moral: check your thermostat if you experience these symptoms
This time, I rang the dealer and they sent a truck to collect (actually, they asked me to call Mazda Assist!) The problem was the thermostat, and herein lay another problem: at the time (last June) MA did not have another thermostat for the 8 in the country!
And that was despite the dealer principal jumping up and down, and showing everyone his personal copy of the MA CEO's business card
Moral: check your thermostat if you experience these symptoms
12-13-2006, 04:55 PM
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Originally Posted by Gomez
Happy Birthday Labby, cut loose with some sodium and a beaker of water on my behalf.... 
However, I am given to the odd taste of dilute ethanolic solutions derived from the fermented juice of the grape; but purely for medicinal purposes you understand. I think I'm going to feel a bit crook later today.
12-13-2006, 05:03 PM
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Originally Posted by timbo
labrat, just keep an eye on this. I had exactly the same problem, with initial repair as you have stated. I then drove it for about another week, when it again dumped coolant on my garage floor.
This time, I rang the dealer and they sent a truck to collect (actually, they asked me to call Mazda Assist!) The problem was the thermostat, and herein lay another problem: at the time (last June) MA did not have another thermostat for the 8 in the country!
And that was despite the dealer principal jumping up and down, and showing everyone his personal copy of the MA CEO's business card
Moral: check your thermostat if you experience these symptoms
This time, I rang the dealer and they sent a truck to collect (actually, they asked me to call Mazda Assist!) The problem was the thermostat, and herein lay another problem: at the time (last June) MA did not have another thermostat for the 8 in the country!
And that was despite the dealer principal jumping up and down, and showing everyone his personal copy of the MA CEO's business card
Moral: check your thermostat if you experience these symptoms
12-13-2006, 06:00 PM
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Originally Posted by timbo
Yep, didn't move at all -- just lost coolant, which I only discovered by the puddle on the floor...
12-14-2006, 04:50 PM
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Originally Posted by timbo
Sorry, didn't mean to panic you, but the symptoms (and process) sounded so familiar. I'm sure it will be fine
12-14-2006, 06:08 PM
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Originally Posted by labrat
..... Apropos playing around with Na and H2O; there are old chemists and there are bold chemists, but there are no old, bold chemists....
You know Labby, if I did a search on the word "apropos" I don't reckon it'd show up anywhere else on this forum.
I love that word, I'm gonna use it three times today and cement it in my vocabulary.....
. I'm about to head off to the supermarket to impress the young chicks with my verbal prowess....
12-14-2006, 07:52 PM
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'06 Nats coolest car!
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Originally Posted by Gomez
I'm about to head off to the supermarket to impress the young chicks with my verbal prowess....
12-15-2006, 04:49 PM
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Originally Posted by Gomez
You know Labby, if I did a search on the word "apropos" I don't reckon it'd show up anywhere else on this forum.
I love that word, I'm gonna use it three times today and cement it in my vocabulary...... I'm about to head off to the supermarket to impress the young chicks with my verbal prowess....
I love that word, I'm gonna use it three times today and cement it in my vocabulary.....
. I'm about to head off to the supermarket to impress the young chicks with my verbal prowess....
12-18-2006, 05:30 PM
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Originally Posted by labrat
I guess I'm showing my age. I went to school at a time when they taught English.
I think current texts are just that - texts!
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