Thought you'd be driving a 240ps RX8 sometime in July?

Think your gona be driving a 231ps RX8 in November?

Or a 220ps car in January?

Who knows.


Mazda was supposed to have given us the framed print AND a letter with a delivery month by the end of August. 3 days to go Mazda...

Good idea.

General bitching here, actual information -> http://www.rx8club.com/showthread.php?s=&threadid=9805

Hmmmm. I wonder which thread will grow the fastest ???

Originally posted by RobDickinson
Mazda was supposed to have given us the framed print AND a letter with a delivery month by the end of August. 3 days to go Mazda...

And would you believe it - a postal strike comes to their rescue!

It's the lack of information that's really annoying on my part more than the potential performance issues of the car. As long as I can drive one before I buy I'll be happy.

As far as the information issue - I'd rather Mazda kept me updated , even if it is bad news rather than leave me in the dark. I've still got to arrange (competitive) finance and the sale of my current car , both of which need a reasonable amount of notice. On top of this my car is due a service ond 4 new boots (at £100 a throw!) so I'm going to be paying more out again because of lack of info.:mad:

was just going to ask a tyre question but I thnk I'll start another thread as this is reserved for ranting!

Originally posted by AndyPearce

And would you believe it - a postal strike comes to their rescue!
Wont help them I guess, but its gona be a minimum of 2 weeks before theres any strike (by law I think, after the ballot).

Originally posted by AndyPearce

It's the lack of information that's really annoying on my part more than the potential performance issues of the car. As long as I can drive one before I buy I'll be happy.

If I drive on and I like it. And I'll be driving an MX-5 again at the same time if I think its close. if its not 'similar' to something like that (but closer to my focus) then I wont buy one.

Originally posted by AndyPearce

As far as the information issue - I'd rather Mazda kept me updated , even if it is bad news rather than leave me in the dark. I've still got to arrange (competitive) finance and the sale of my current car , both of which need a reasonable amount of notice. On top of this my car is due a service ond 4 new boots (at £100 a throw!) so I'm going to be paying more out again because of lack of info.:mad:


Me too, I'd rather have facts so I can plan.

My car needs work, needs a service, damned if its getting them before I get screwed by a dealer for minimal book price.

I've sorted finance, no worries, but dont want the hassle of selling pricatly.

Originally posted by AndyPearce

was just going to ask a tyre question but I thnk I'll start another thread as this is reserved for ranting!

[Crosses fingers] Please let it be potenza S03's.... I think its gona be RE040's tho.

Just fired off a rant to Michael Davey. Copied (tried to guess) Jeremy Thomson's email, but got bounced. Interesting to see if they reply.

ME..........

CURRENTLY...........

TOTALLY FED UP WITH THE WHOLE EXPERIENCE:mad:


TOO LATE TO CANCEL, I'VE WAITED TOO LONG NOW!!!


NOT THE BEST BUYING EXPERIENCE I'VE EVER HAD, THANKS MAZDA, I'D HAVE EXPECTED MUCH MORE FROM YOU:(

Bitch over or shall I go on?? Best not methinks!!

Cheers
Oilman

I am now really really F****D OFF.

Having read this thread here (http://www.rx8club.com/showthread.php?s=&postid=107530#post107530) I just want to throw in the towel and buy a car from a manuafcturer that actually values me as a customer.

I think all of us pre-orders have been patient above and beyond that which would normally be expected. With the lack of information, the contstant devaluing of the car (power output, delay etc.) I am surprised any of are still here, let alone the number that have rigidly stuck with their orders (with a few wobbles in belief aong the way)

One thing that struck me as mildy amusing (like morgan I am going mad) was Mazda's marketing of the car as being fantastic value at £22,000. It was fantastic value when we expect deliveries starting in July, now it is beginning to look less and less so.

I bought yet another magazine this lunchtime "Car Buyer" and they proclaim the RX-8 as beating the 350Z, Crossfire and Clio V6. It may well do but at least owners of the other three have a chance of driving their cars......

Also in this magazine it indicated that there was a company offering the 147 GTA at a £3,109 discount, I am beginning to become more tempted....

Chris

(Why isn't there a smiley for F****D OFF)

The news on the STICKY is BAD:(

I really want to "keep the faith" as I really want this car!

I HOPE AT THE END OF THE DAY MAZDA REWARD US ALL or at least the 1st 1000 with some accessory vouchers or free servicing for the ordeal that they've put us through. LOL

I for one should have expected this based on the last 9 months but it all still grates me at the way we are being treated:mad:

I LOVE THIS CAR, WANT THIS CAR but feel that the whole process has been a TOTAL COCK-UP!!

FED UP, PI$$ED OFF and not sure how much more BAD NEWS I can take.

Cheers
Oilman

I'm annoyed at that news (and the once again confused, unofficial responses from Mazda UK.)

Have we got a specific email address at Mazda that we could all send an email to asking about the promised communication, expressing our dissatisfaction and querying compensation such as free accessory vouchers.

If we all hit them with a similar email at the same time they may take some notice. Perhaps we should target that PR / press guy who someone emailed a few months ago (regarding registering on the press site) as he seemed to forward that email to the right contact.

Thoughts?

Was me, the guy is :

"Chris Twine
Customer Assistance Manager
Mazda Motors UK Limited"

ctwine@mazdaeurope.com


Edit , I've mailed him myself today.

Mr Twine prepare to be hit by a thousand emails...


sounds nasty can you get a cream for that?

Try also Micahel Davey - not that he has responded to me....

mdavey9@mazdaeurope.com

Just been told Debbie Gutteridge (sp?) is in charge at RX8 line. Left message for her to call me tomorrow.

Pointed out the farce, and the lady had nothing too confirm or add with regard to delivery months. They know no more than we do.

I have been told they have 1600 firm deposit-down-orders in the UK with thousands more lined up once the car is here for test drives. They don't need us and will not listen to us.

Sadly we either accept this situation or bail.

I think we are looking at a 2004 car, the trend would suggest this.

rael

OK I've removed all the bitching replies to the sticky thread. I said I would and so I did :eek:

This is where we rant.


MAZDA PULL YOUR FINGER OUT.

If you said you'd contact us in August, then have the common decency to do it.
If you have nothing new to say, then say just that !!!

Silence is NOT an option.

The addage "no news is good news" is just plain b$&&^%ks

I have met Deby Gutteridge before and have her email. I won't give it out because that might not be fair at this stage, but have sent what I believe to be a very reasonable email asking the sort of questions I have gleaned from some of your comments. Watered down of course!
I will let you know if I get anything back.

JH

I am so disappointed, I have refrained from posting over the past two days.
I test drove the car last week and it just seems a world away now again. It's a great idea JimBobJoe to have the sticky on factual information.
I don't think writing a letter to Mazda will bring us anything. We whinged before, and were told things would get sorted. Look at the facts since July....
1) We told them about the website not being updated regularly, they agree and say this will be amended
- whats happened? NOTHING
2) We have got a letter telling us we will have a limited print in August, which surely is not linked with the car delivery
- whats happened? NOTHING
3) We were told on August 12th that the boat would leave on 20th August
- whats happened? We've now learned that the latest goddam US and Jap prod run (what the f**k - we preordered too before ALL of these on the latest prod run) is 3 weeks late in finishing.
- Mazda, surely you would have known it was running late on the 12th and therefore wouldn't make the 20th.

There are more, but I really have lost the will to go on. I wont post on here any more until something changes as I really am too depressed to even bother.

Renegade,

Try not to lose the faith! Just remember what the test drive was like last week ... certainly brought a smile to my face :)

I know we are all getting really frustrated with the lack of communication from Mazda and that is what they should really fix. Give us more frequent updates ... even if it is bad news.

This is just like any other people management issue ... if you leave the people in the dark, the rumour mill will start and everyone will suddenly believe the very worst is happening. In reality, Mazda may have had some production problems that have delayed things; quite normal with a new product. JUST LET US KNOW SO THAT WE CAN ALL RESET OUR CLOCKS TO THE NEW DATES.

The biggest sin of all is to communicate that you are going to do something and then just not do it Mazda!! Saying you will send out brochures and accessory price lists in August (in writing to each of us may I add) and then not doing it is inexcusable. Just in case these arrive tomorrow or Saturday ... this is almost as bad ... It may be technically correct to say it's August, but just shows that you are not in control of your business right now.

One last thought: I really, really hope you (Mazda) can get back on track. I believe this car will put you back on the map and leverage huge sales of your other models. I'm on my second Mazda Xedos 6 and have been 110% happy with both. Wouldn't want to see one of my favourite car builders go to the wall through poor marketing.

Well nothing in the mail today, so mazda are down to one day left to hit their August update.

Should i hold my breath?

(how long would we all be in business if we failed to achieve every customer deadline?)

'Short', 'curlies' and 'by the' comes to mind.

rael

Oh - Thank God I've found you lot! It has been impossible to get any information out of Mazda UK about what has been going on, but five mins on these fora and everything is becoming clearer.

Thanks you guys for all the info posted, I feel a lot better for knowing - but probably even angrier with Mazda for keeping me in the dark.

Still waiting for a Black Hi Power one!

Originally posted by ploszek
Oh - Thank God I've found you lot! It has been impossible to get any information out of Mazda UK about what has been going on, but five mins on these fora and everything is becoming clearer.

Thanks you guys for all the info posted, I feel a lot better for knowing - but probably even angrier with Mazda for keeping me in the dark.

Still waiting for a Black Hi Power one!

Welcome aboard our roller coaster of doom. The forum gets addictive: you have been warned! ;)

Dont be put off by the current mood - it goes in cycles.

Sometimes we are positively cheerful !

Dont forget to add to the EP thread at the top (if you have not already done so)

Morgan.

just read the latest email from mr Twine (Thanks for posting!) and AnilS' review.
as I said on his note, out of darkness cometh light.
Even though the weather outside is worse, I feel happier again today...

ME TOO! SORT OF..............

let's hope the promised letter arrives soon and is full of good news!

Reasons to be cheerfull 1,2,3...........

1. You're cars early

2. You're entitled to £500 worth of accessories

3. Car is 231ps

Cheers
Oilman

I'd take;

1) Your cars arriving the last week of October

2) It's definitely 231ps

3) We are giving everyone on the forums free strakes / strafes (still not sure what they are really called!)

4) To say sorry we will give you top book on a part -ex (I know there's no chance of that one!)

Originally posted by oilman
ME TOO! SORT OF..............

let's hope the promised letter arrives soon and is full of good news!

Reasons to be cheerfull 1,2,3...........

1. You're cars early

2. You're entitled to £500 worth of accessories

3. Car is 231ps

Cheers
Oilman


Well No. 3 has been confirmed, so just 1. and 2. to go now!

Originally posted by MarkW
Well No. 3 has been confirmed...
It has??

Depends which no 3. ps yes, strakes, no.

rael

Originally posted by ChrisW

It has??

Bottom of this page:

http://www.rx8club.com/showthread.php?s=&threadid=9354&pagenumber=3

As Mr Rogers has pointed out most of us are rotary virgins and it was not the engine but the looks, 4 seats and prices which attracted us initially.

What I don't really understand is why most of the reviews talk about lack of torque or power at certain revs but rotary slaves deny this and everytime this is mentioned the reviewer is blamed for not understanding the engine etc.

I am just very much hoping that our rotary enthusiasts know what they are talking about and they are not seeing this car through rose tinted glasses because I do not have the experience. It has been their continual positive vibes which have kept me interested otherwise I may have gone some long time ago.

I love reading the positive reviews from new owners especially if they have other 'performance' car comparisons. My only hesitation in taking it all on board is that as the 8 is a affordable sports car allowing relatively easy access and I do wonder what car it is being compared to (ie previous cars). It only has value if the 8 is being compared to a similar car, not a Fiat 500 say. The young age of some of our owners in the States makes some of the reviews a waste of time too.

Apologies but this has been a crap week. Hopefully those testing this week-end will revert with positive news.

rael.

Originally posted by MarkW


Bottom of this page:

http://www.rx8club.com/showthread.php?s=&threadid=9354&pagenumber=3
Well what else could Mazda say in response to that question? [about UK horsepower]. Unless somebody gives them the go-ahead to revise the figure downwards then that is their answer. It doesn't make it true.

We are being asked to believe that our cars are actually more powerful than the US cars appear to be. I think that requires some explanation, especially as the assumption was always that our cars would be less powerful.

Originally posted by ChrisW

Well what else could Mazda say in response to that question? [about UK horsepower]. Unless somebody gives them the go-ahead to revise the figure downwards then that is their answer. It doesn't make it true.

We are being asked to believe that our cars are actually more powerful than the US cars appear to be. I think that requires some explanation, especially as the assumption was always that our cars would be less powerful.


Until we get customer cars and get them on the dyno, there is no ultimate proof. We have confirmation from Mazda that this is the stated power output and that is good enough for me.

If it subsequently proves to not be the case then I would expect a buyback or servicing agreement like the US.

I know we are all pi$$ed off at the moment, but sometimes conspiracy theories can be taken too far......

can't Mazda see that all we want is some honesty here and to keep us informed? Good or bad, just tell.

I've defended Mazda in the past because I know big organisations make mistakes and will continue to. But surely, they have learnt the lesson by now...

I don't know about you but, friends and family lost faith a long time ago and simply can't understand why I'm taking all this crap from MAZDA.

My wife has only stayed onside because I bought her a brand new JEEP Grand Cherokee 2.7CRD a month ago!!

Having said that, the Dealer gave me £3000 off and a good p/x.

If Mazda does the same, they can gaurantee my loyalty into 2004.

Cheers
Oilman

sorry i feel similar to renegade and oilman

firstly i ordered in january for july - naturally proud and pleased -this fact was announced to friends and family. now every conversation i have revolves around 'where's this brilliant car then?' answer: 'don't know'.

not only have mazda (that is mazda japan i guess) throughly p****d me off, but they are rapidly turning me into a laughing stock.

as renegade pointed out where's the fairness in all this? i gave mazda my money before half the guys in the states now driving Rx8s even knew what they were.

to give the US and japan larger initial runs and then second runs before we've even had one for europe doesnt make me feel like a valued customer of course the lack of any information just adds to the situation.

in summary i blame japan for the delay and the uk for the lack of information. i AM ready to cancel i cant take this uninformed wait much longer the excitement went long ago. £25K could get me a lovely oak double garage, workshop and playroom. and in the garage? in two years time an RX8 for £12K

yup, i get asked "when are you getting your car?" about four times a day, even though i've been saying november for a while now (I thought it best to be pesimistic!!)

they've made me look stupid already, hopefully they won't be doing it again.

Originally posted by MarkW
Until we get customer cars and get them on the dyno, there is no ultimate proof. We have confirmation from Mazda that this is the stated power output and that is good enough for me.

If it subsequently proves to not be the case then I would expect a buyback or servicing agreement like the US.

I know we are all pi$$ed off at the moment, but sometimes conspiracy theories can be taken too far......
It seems increasingly clear that the US cars do not make anything like 238 hp and in fact are below the 228 hp claimed for the Euro cars. There are, potentially, innocent explanations for these dyno results (special procedures that need to be followed, mileage switch, ECU makes car difficult to dyno...etc). But if they were true then Mazda could have made a statement and ended all this controversy long ago. Their silence is beginning to speak louder and louder.

If Mazda's US horsepower claims were right then I would need to believe in conspiracy theories to explain the US dyno results.

If our cars have 10 hp less power than the US cars then we are probably looking at 200-215 hp. Even if this were true, I would still consider buying the car. Given its relatively low weight it should still have decent performance. And as others have said, it's not all about straight line speed. I just want Mazda to start telling the truth and make me feel I can trust them.

Right now 228 hp for the Euro car is not credible. Mazda need to explain either:
1) why the US horsepower figures are correct, in spite of the dyno results. OR
2) why the Euro spec cars actually have more power than the US cars.

Just a thought for this thread which I'm surprised isn't the largest in history at this precise moment.

If the cars will be rushed to us and the accessories are Dealer fitted what guarantee to we have that ordered accessories won't hold up our cars?

Based on our experience so far we will probably be told to return our cars to our Dealers 6 months later to have accessories fitted having paid for them:eek:

Any thoughts guys?

Cheers
Oilman

Oilman
I am very worried about this possibility. I'm afraid that although at the pre-order day, there were sample items there with prices, which was good, there wasn't more substance - like I couldn't order anything, or know when or where they would be fitted. I asked also about the mazdaspeed kit - no information at all.
It seems like there is sparse info on them at the moment, but I guess you can't blame the dealers as there is sparse info (and misleading from the phone calls recently made) on the car itself!

Well I have the promised letter telling me delivery month but not the accessory brochure that I thought would be with it.

Don't Mazda realise that it's much easier to sell these fitted to the car before delivery rather than relying on us going back for them at a later date? We'll all get used to our cars without strafes and rotary accents and the prices will seem even more silly then.

Fantastic leter,

November...

Padding...

Padding...

Padding...

Alistair Campbell himself would be proud of that third from last paragraph.

"Winner of the automotive world's most coveted acolades, your faith in the Mazda RX-8 as a truly revolutionary vehicle has been confirmed."

what does that mean??

Alastair Campbell needs a job:D

Cheers
Oilman

Originally posted by oilman
Just a thought for this thread which I'm surprised isn't the largest in history at this precise moment.

If the cars will be rushed to us and the accessories are Dealer fitted what guarantee to we have that ordered accessories won't hold up our cars?

Based on our experience so far we will probably be told to return our cars to our Dealers 6 months later to have accessories fitted having paid for them:eek:

Any thoughts guys?

Cheers
Oilman

Oilman, I don't think the dealer fit accessories will hold up delivery of our cars. However, your second point will propably come true. I can quite easily see a senario with people having to return cars to dealers some time later to have side strakes / petrol caps etc fitted.

Originally posted by KEF
Fantastic leter,

"Winner of the automotive world's most coveted acolades, your faith in the Mazda RX-8 as a truly revolutionary vehicle has been confirmed."

what does that mean??

The engine won an award. Did the car?

Originally posted by ChrisW

It seems increasingly clear that the US cars do not make anything like 238 hp and in fact are below the 228 hp claimed for the Euro cars. There are, potentially, innocent explanations for these dyno results (special procedures that need to be followed, mileage switch, ECU makes car difficult to dyno...etc). But if they were true then Mazda could have made a statement and ended all this controversy long ago. Their silence is beginning to speak louder and louder.

If Mazda's US horsepower claims were right then I would need to believe in conspiracy theories to explain the US dyno results.

If our cars have 10 hp less power than the US cars then we are probably looking at 200-215 hp. Even if this were true, I would still consider buying the car. Given its relatively low weight it should still have decent performance. And as others have said, it's not all about straight line speed. I just want Mazda to start telling the truth and make me feel I can trust them.

Right now 228 hp for the Euro car is not credible. Mazda need to explain either:
1) why the US horsepower figures are correct, in spite of the dyno results. OR
2) why the Euro spec cars actually have more power than the US cars.

If the European horsepower claims are false will we get a bribe from Mazda like the Americans did? False advertising etc?

Looks like mazda had a tougher job getting the 8 to meet cali emmisions law.

If thats close to Euro4 then we shouldt be down on as much power as compared to what we though.

Euro car may still make 231ps.

Originally posted by RobDickinson
Looks like mazda had a tougher job getting the 8 to meet cali emmisions law.

If thats close to Euro4 then we shouldt be down on as much power as compared to what we though.

Euro car may still make 231ps.

Hope so!

So lets see. Power scecualtion now down to 220 (ish) BHP, so originally 230 (ish) BHP. What shall we say, £100 refund per 1 BHP lost, as compensation about £1000 then. Sorry still would'nt be enough due to all the inconvinence. Lets call it £2K off list and we'll all be happy.
Better still, wait for the cars to come, take delivery and;

1. Delay payment just like delayed cars, for 4 months
2. Pay them cash and pay entire (bar 20p) amount in 1p pieces, and it should take a while to count it all. Realising the may have miscounted, due to 20p missing, they have to recount.

Sorry haing a silly moment.:p

AnilS.