Dealers fixing brake problem

Dec 13, 2005 | 11:50 AM

gorally

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From: Markham, ON

Dealers fixing brake problem

Has anyone had their brake problem fixed (either noise or rotor) after 12 months or 20000KM? I got this BS from the dealer saying they only cover 12 months - 20000KM which ever come first.

Dec 13, 2005 | 01:31 PM

Cool-Blue-Dad

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Did you take in a printout of the Technical Service Bulliten for the brakes? Lost of people have gotten resistance/static from dealers, but many have eventually gotten service by taking in the printed TSB or by going to another dealer.

I'm sure I've read about higher mileage service for noisy brakes, especially in certain VIN ranges. Search out squeaking or squealing brakes.

Dec 13, 2005 | 02:01 PM

rotten42

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From: Calgary

Quote:

Originally Posted by gorally

Has anyone had their brake problem fixed (either noise or rotor) after 12 months or 20000KM? I got this BS from the dealer saying they only cover 12 months - 20000KM which ever come first.

I've had mine replaced twice...and I let the dealer know that if it happens again I'll be back. The second time it was at 24,000kms. At firts they didn't want to do it the second time. I told them that I was fine with that and I would be writting a letter to Mazda. I then got a couple a couple of hours later from the dealer asking me when I wanted to bring the car in.

Dec 13, 2005 | 07:29 PM

SaugaBoy

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From: Mississauga, Ontario

I had mine done at 28,000/15 months. No questions were asked, just replaced them.

Dec 14, 2005 | 08:39 AM

gorally

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From: Markham, ON

Quote:

Originally Posted by SaugaBoy

I had mine done at 28,000/15 months. No questions were asked, just replaced them.

Where did you have that done?

Dec 14, 2005 | 08:53 AM

gorally

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From: Markham, ON

Quote:

Originally Posted by Cool-Blue-Dad

Tje TBS applys to Canada too? Mine isn't high mileage 15000km only so I don't think they can pull out that trick.

Dec 14, 2005 | 12:51 PM

YT1300

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From: Half a parsec from Kessel...

I'm not 100% sure about Mazda, but I'm pretty sure that the US TSBs don't apply to Canadian cars; the Canadian dealers, however, are happy to look into the problem and charge it to Mazda, since the evidence that a problem exists is there. With our Honda, it was a bit of an issue, but most of the Honda dealers would take care of the TSB issues.

Dec 14, 2005 | 05:10 PM

SaugaBoy

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From: Mississauga, Ontario

Quote:

Originally Posted by gorally

Where did you have that done?

Ontario Mazda, in the 401/Dixie area in Mississauga.

Dec 14, 2005 | 09:15 PM

thaiboyrx8

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From: toronto

today I went to Prima Mazda but they didn't do anything with my brake noise problem. they said nothing can do much with this problem if they change me the new parts of brake and then will happen again. What I have to do? Please!

Dec 15, 2005 | 12:38 AM

#10

rotten42

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From: Calgary

Quote:

Originally Posted by thaiboyrx8

insist that they change them. If they don't tell them you will contact Mazda directly to discuss the issue.

Dec 20, 2005 | 04:53 PM

#11

Blk BB6

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From: Vancouver

got mine replaced twice, i have 37000kms

Dec 21, 2005 | 05:01 PM

#12

RX4life

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From: Burnaby, BC

^^^which dealer did you go to?

oh and i love your rotarty combo... my dream is to have an FD and an 8 as well..

Dec 21, 2005 | 09:38 PM

#13

baze

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From: Montreal

I just got the shaft at Mazda Gabriel in Montreal when they changed my brake pads. They did my rotors and charged me 144 bucks without asking me first. I couldn't complain when I went to get my car because it was after office hours and only the cash was open. I will still write a letter. I had 12K kms, and it was after 2 years.

They will lose over 144 bucks worth of my business, for sure. That place is not trustworthy.

Dec 22, 2005 | 07:31 AM

#14

Cool-Blue-Dad

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Quote:

Originally Posted by baze

They did my rotors and charged me 144 bucks without asking me first. I couldn't complain when I went to get my car because it was after office hours and only the cash was open.

Bad scene. Effective tactic on their part, sorry they shafted you with it. Memo to self - always leave a written letter forbiding any 'non-warrenty' work to be done when I drop off my car expecting warrenty repairs.