View Full Version : Dealers fixing brake problem


gorally
12-13-2005, 12:50 PM
Has anyone had their brake problem fixed (either noise or rotor) after 12 months or 20000KM? I got this BS from the dealer saying they only cover 12 months - 20000KM which ever come first.

Cool-Blue-Dad
12-13-2005, 02:31 PM
Did you take in a printout of the Technical Service Bulliten for the brakes? Lost of people have gotten resistance/static from dealers, but many have eventually gotten service by taking in the printed TSB or by going to another dealer.

I'm sure I've read about higher mileage service for noisy brakes, especially in certain VIN ranges. Search out squeaking or squealing brakes.

rotten42
12-13-2005, 03:01 PM
Has anyone had their brake problem fixed (either noise or rotor) after 12 months or 20000KM? I got this BS from the dealer saying they only cover 12 months - 20000KM which ever come first.


I've had mine replaced twice...and I let the dealer know that if it happens again I'll be back. The second time it was at 24,000kms. At firts they didn't want to do it the second time. I told them that I was fine with that and I would be writting a letter to Mazda. I then got a couple a couple of hours later from the dealer asking me when I wanted to bring the car in.

SaugaBoy
12-13-2005, 08:29 PM
I had mine done at 28,000/15 months. No questions were asked, just replaced them.

gorally
12-14-2005, 09:39 AM
I had mine done at 28,000/15 months. No questions were asked, just replaced them.
Where did you have that done?

gorally
12-14-2005, 09:53 AM
Did you take in a printout of the Technical Service Bulliten for the brakes? Lost of people have gotten resistance/static from dealers, but many have eventually gotten service by taking in the printed TSB or by going to another dealer.

I'm sure I've read about higher mileage service for noisy brakes, especially in certain VIN ranges. Search out squeaking or squealing brakes.

Tje TBS applys to Canada too? Mine isn't high mileage 15000km only so I don't think they can pull out that trick.

YT1300
12-14-2005, 01:51 PM
I'm not 100% sure about Mazda, but I'm pretty sure that the US TSBs don't apply to Canadian cars; the Canadian dealers, however, are happy to look into the problem and charge it to Mazda, since the evidence that a problem exists is there. With our Honda, it was a bit of an issue, but most of the Honda dealers would take care of the TSB issues.

SaugaBoy
12-14-2005, 06:10 PM
Where did you have that done?

Ontario Mazda, in the 401/Dixie area in Mississauga.

thaiboyrx8
12-14-2005, 10:15 PM
today I went to Prima Mazda but they didn't do anything with my brake noise problem. they said nothing can do much with this problem if they change me the new parts of brake and then will happen again. What I have to do? Please!

rotten42
12-15-2005, 01:38 AM
today I went to Prima Mazda but they didn't do anything with my brake noise problem. they said nothing can do much with this problem if they change me the new parts of brake and then will happen again. What I have to do? Please!



insist that they change them. If they don't tell them you will contact Mazda directly to discuss the issue.

Blk BB6
12-20-2005, 05:53 PM
got mine replaced twice, i have 37000kms

RX4life
12-21-2005, 06:01 PM
^^^which dealer did you go to?

oh and i love your rotarty combo... my dream is to have an FD and an 8 as well..

baze
12-21-2005, 10:38 PM
I just got the shaft at Mazda Gabriel in Montreal when they changed my brake pads. They did my rotors and charged me 144 bucks without asking me first. I couldn't complain when I went to get my car because it was after office hours and only the cash was open. I will still write a letter. I had 12K kms, and it was after 2 years.

They will lose over 144 bucks worth of my business, for sure. That place is not trustworthy.

Cool-Blue-Dad
12-22-2005, 08:31 AM
They did my rotors and charged me 144 bucks without asking me first. I couldn't complain when I went to get my car because it was after office hours and only the cash was open.

Bad scene. Effective tactic on their part, sorry they shafted you with it. Memo to self - always leave a written letter forbiding any 'non-warrenty' work to be done when I drop off my car expecting warrenty repairs.