I saw that my credit card was charge for a Stage 1 last Tuesday, January 13th. I haven't received a Stage 1 or even a shipping confirmation. I was under the understanding that the units would be shipped 2-3 days after cards were charged.

I E-mailed Maurice last week (Friday) and still not even a reply. I just want to know what's going on...

 

Don't worry. You'll get it. I'm recieving mine today.

 

I exchanged e-mails with them last night and was told the next batch is going out next week. If the delay was due to the switches, I'll be happy to wait and have the on/off option.

I was also charged the 13th but they probably did a whole group at once thinking they were indeed going out sooner.

 

Well I'd just like to be contacted with updates, rather than be left guessing.

 

They are really busy.

You'll probably get an e-mail from Rachel when the unit ships. I paid via paypall back in december.. so I had money out of pocket for a month..

I know how you feel.

But there's nothing to worry about.

 

They have a phone # if you are that concerned!

 

relax.... you should see the Fedex man soon....

 

Last ones charged go out on monday. Then on to the next batch.

 

sweet! Can't wait!

 

Very cool! My Visa was hit on the 13th too.

I'm off to stand by the front door and wait for FedEx.

-Dave

 

I'm feeling a little better now.

 

Not to worry, remember members were all in an uproar when they didn't know when the units were being shipped until Muarice started shipping. Remember he had 700 initial orders so yours will get there very soon.

 

Actually the delays could be seen as "funny" (if you weren't worried about your hard earned cash). First the switch supplier fiasco. Then we "lost" a few units in our shop (hiding in unmarked boxes). Then we had a flu outbreak. Talk about Murphy's law!

Just finished the last ones. On to the next batch next week!

 

I wasn't home, and FedEx left this $500 nugget on my front porch. Thank God it wasn't stolen.

 

Crap!

Sorry about that.
We have had so many hassles lately with Fedex Ground that we are now shipping all orders by Fedex Air Express.

This last 10 days have been a comedy of stupid things.
Swiches were supposed to be here, but supplier screwed us around.

A bunch of premade wiring bits coming from Hong Kong were supposed to arrive but supplier buggered off for Chinese New Year before shipping.

I revamped the install manual, and managed to get it posted to the forums, but did not have enough time to print and include with some units as I had to go to Salt Lake City for the week.

Back now, sanity recovering..

Anyway, to those who we owe a reply, I am sorry we missed you.
If you email me I will confirm the order for you and ETA for shipping.

Thanks for your patience..

 

Fedex Air Express = gratification over night, at least in my case. And Maurice & Rachael are very conscientious, so don't worry. Any problems will be resolved pretty quick now.

 

As I mentioned, spent the last week in Utah.
Installed a computer cluster for U of Utah, Centre for High Performance Computing.
After much work, here is a pic with our customers standing in front of the completed installation.


256 dual Opteron CPU blade servers,
512 Opteron 246 CPUs
2 terrabytes of RAM.
Over 2.5km of fibre Myrinet network.
1.1km of ethernet
It should show up soon on the Top500 list as about #55 or so.
http://www.top500.org/

Last ones I installed on the most recent list:
http://www.top500.org/list/2003/11/

See # 132, # 140 and #206

 

Congratulations and great picture, but without your car we don't know which one is you. (My guess, proud guy second from left.)

 

Wrong, guess again..

Check out all that fiber!! Sadly all racks don't look like that!

 

Gotta be exuberant guy on far left then. Must have brought his sweater from up north.

 

I am not in the picture.

I am the guy holding the camera.

Pictures of me tend to come out a bit less attractive.
For example in this shot where I am expressing to Rachael my feelings about doing paperwork:

 

Canzoomer, I was giving shebam a trick question, you blew it for me.

 

Here is a pic of one of my partners (Michal Jaegermann) at the start of the fibre install.

 

Sorry Voodoo!

Here's a picture with Michal being eaten by the fibre runs he is hooking up.

I call this one:
"Which sauce? Marinara or cheese?"

BTW, this setup, while running full out, will do about 2.3 terraflops (2.3 trillion floating point operations per second)

The cluster is a collaborative resource for the University of Utah, faculties of Science.
It is housed in the "Utah State Poison Control Centre, Uof Utah Campus Research Park, Building 585, a Green Hornet Space Agency Project."

 

This is why you all need lawyers on occasion -- caption was,
"a pic with our customers standing in front of the completed installation." To avoid ambiguity, better to say "a pic OF our customers ...." (WHAT or WHOM "with" our customers?) Fortunately, Maurice's engineering and entrepreneurial talents depend on other sorts of precision. I do claim triumph in initially picking the guy with the beard, but he's not nearly so cool looking as Maurice. And, if the huge thing was turned on, impressive that a guy was wearing a sweater in the room!