rlfletch
01-14-2004, 05:58 PM
After 3 tries I've finally gotten good service from a Mazda dealer. Gary Marsters, my service advisor, got my car fixed ahead of schedule and without the usual "Couldn't duplicate" BS. I highly recommend Tustin but stay far away from Alhambra Mazda. Those guys couldn't find their a$$ with 2 hands and a map: They told me I had a turbo charged car!
Zoom2X
01-14-2004, 06:11 PM
I've always had good service there to. What did you need done to your 8?
mikeb
01-15-2004, 01:38 AM
tustin has been real good for me
they have given me rental car when necessary
and even cleaned the shit out of my rx8 once
rlfletch
01-15-2004, 03:31 PM
I had the new oil pan put in, ECU re-flash, and they tracked down the ticking noise in my front end to loose lug nuts!
mikeb
01-15-2004, 04:36 PM
they have done oil changes, replaced my oil pan, rotated my tires, and corrected my cel light for me
stangmatt66
01-26-2004, 01:01 PM
I refuse to ever go back to Tustin Mazda.
Read here: http://www.rx8club.com/showthread.php?s=&threadid=16490
Toadman
01-26-2004, 04:24 PM
they tracked down the ticking noise in my front end to loose lug nuts! :eek:
woah... How loose? They should be checked at PDI before customer delivery.
Check the stud threads and rim holes for damage.
cortc
05-21-2004, 10:22 AM
My company owned Tustin Mazda at the time you guys; we just sold it...
mikeb
05-21-2004, 01:19 PM
now they are hertiage
it was like pulling teeth to get my m flash
cortc
05-23-2004, 12:59 AM
mikeb: Have you seen a difference?
mikeb
05-23-2004, 03:22 AM
yes, when it was just tustin mazda the service seemed better to me. They never gave me any problems about anything. Now they seem less personal and less helpfull
Toadman
05-23-2004, 11:37 AM
Or back when it was Joe MacPherson Mazda.
Jedi54
05-23-2004, 11:48 PM
I MISS Joe McPherson Mazda!! :(
I haven't been to Tustin (Heritage) Mazda but I have had several horrible experiences at the Heritage Mazda in H.B.
z00m-z00m
05-24-2004, 12:00 AM
I can't go back to that one assuming the same manager guy is there ;) Long story but I have never been to there for service even though theyre the closest.