View Full Version : The risks of car buying on e-bay


renotse
11-03-2003, 08:03 AM
This guy won a auction for a New EVO and the Dealer refused to complete the deal. He really stirred up a hornet's nest.

http://forums.nasioc.com/forums/showthread.php?s=&threadid=442510&perpage=25&pagenumber=1

the original auction here:

http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItem&item=2438028950

s1mike22
11-03-2003, 08:55 AM
yeah, its all over the internet, every forum you can think of......lol poor dealership, but they somewhat deserve it

eccles
11-03-2003, 09:11 AM
Yeah, methinks their "internet sales" guy is going to be looking for a new job as soon as the dealership principal gets wind of all the negative publicity he's brought upon them.

SikRedRX-8
11-03-2003, 10:50 AM
This is EVERYWHERE, and I mean everywhere. There was a guy on PO that posted it in, no joke about 150-200 forums, and that was just him. I think something might actually be done about this one because it is getting pretty big and I am sure Mitsubishi of america has caught wind of this. The dealership deserves it though, he won the auction fair and square.

downshift
11-03-2003, 08:58 PM
This thread is 106 pages and counting. Everybody who visits multiple car forums are passing this along. So I thought the people from RX-8 club.com would like to be part of this too.


"Mark Mitsubishi in Scottsdale AZ makes me ashamed to be a "Mark".

I was the legimate winner of an ebay auction last night (http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItem&item=2438028950) for a Evo. I've been in the market for a STi or an Evo. Each has their strengths and weaknesses. A primary attraction for this car was the final $26200 e-bay price for an untitiled car.

Josh Jones at Mark Mitsubishi in Scottsdale AZ emailed me after the auction had ended and informed me that the car had been sold to an autobroker for a greater amount. The auction did not end early and was not cancelled.

----- Original Message -----
From: Mark Mitsubishi
To: XXXXXXXXXXXXXXXX
Sent: Thursday, October 23, 2003 9:30 PM
Subject: 2003 evo


I have to appologize that evo was bid by an auto broker for
32987.00. I do have other evos in stock. Again I appoligize

Thank You
Johs Jones

I consider this very unethical behavior.

Mark Mitsubishi in Scottsdale AZ apparently was awarded Mitsubishi's Diamond Chapter of Excellence. If Mitsubishi awards this dealer Diamond status, I do not know if I could ever recommend a Mitsubishi product to anyone.

I called Mark Mitsubishi late Friday afternoon because Mark Mitsubishi never contacted me via any method, despite several e-mails on my part requesting same.

I spoke with Josh Jones, the internet sales manager. Mr. Jones was fairly professional in demeanor giving the circumstances.

He informed me that he would not sell the e-bay car to me at the auction price because it was worth far more than that. He said the car was already sold to another buyer. He said he was a "business man" and got a better offer so he took it. I informed him that he was in violation of e-bay rules. He told ME to read the fine print which allowed his actions. I told him he was under certain contractual obligations when he places an item on e-bay and he did not comply with them. He also said he was very busy and did not get a chance to cancel the auction after receiving this alleged better offer. He informed me the car was "gone" or "sold" and asked what I wanted him to do.

Mr. Jones said he was not going to sell me the car because I threaten him and then mentioned a letter of complaint I had send to Mitsubishi Motors NA. I never threatened anyone at any time - I did however file formal complaints with the Better Business Bureau, e-bay.com, and Mitsubishi Motor NA. I forwarded copies of same to Mr. Jones.

I told him I thought I should be the legitimate winner. He told me to give him negative feedback on e-bay.

I asked if he was refusing to take my deposit on the e-bay car. He said he was refusing the deposit.

The call ended.

I called the dealership the evening of the auction aproximately 1 hour or less before the auction closed. The salesman who I talked to did not mention the red e-bay car with leather and DVD was sold.

I'm not sure but my brother is probably ashamed to be "Scott" for fear on having some connection to Mark Mitsubishi in SCOTTsdale AZ.

Just venting. Thanks.

Mark D"

Edit: Ah, I made sure I searched for keyword ebay before I posted. Guess I was too late :)

Buger
11-04-2003, 04:28 AM
Ahhh... It has a happy ending. :)

Ike
11-04-2003, 01:54 PM
Originally posted by Buger
Ahhh... It has a happy ending. :)


It does???

rabinabo
11-04-2003, 01:57 PM
I don't really get why it's such a big deal because I've noticed car dealers on ebay close auctions lots of times because they already found a buyer. At least he didn't lose his money, and he knew that the car was worth much more than what he bid. Not like he's going to get the car anyways because it's sold.

pyrospawn
11-04-2003, 02:00 PM
it's a big deal because the dealer did NOT close the auction b4 the auction actually ended naturally, thus providing the highest bid as winner.

rabinabo
11-04-2003, 02:17 PM
I know they didn't close the auction b4 the end. But that's certainly not the most horrifying ripoff on ebay imo. There are tons of products that are misrepresented, like bilge pumps being sold as turbos and resistors sold as ecu upgrades.

This could have been the very simple, honest mistake of forgetting to set the reserve price. I don't think they set the auction with the intention of ripping people off. They certainly should have notified him by email and been nicer, but that's the worst thing they did.

Actually, my parents were buying a car just last week, and one salesman offered a sweet deal on their trade-in. They drive home for a check and come back (a two-hour drive), and the dealer wouldn't honor the deal. It happens all the time. This just happened on ebay.

Synergy
11-04-2003, 02:25 PM
Well, I haven't been on here in a long time, since, well, I went with my dream car instead of an 8.

My M5 :D

I'm jumping in, because I bought her on ebay, and I got a great deal. I was very careful, and I bought it from an individual.

But I've been buying and selling on ebay before ebay was big, so I do know what I'm doing.

All this to say, ebay can be a great place to do business if you're careful. Unfortunately, there are dead beats on there, but then that's what feedback is for, and in this case, the guy didn't lose any money. The dealership did, as they had to pay their ebay fees, and the buyer was inconvienenced some, but no real harm done to him.

350 Formula
11-04-2003, 02:30 PM
Originally posted by rabinabo
I know they didn't close the auction b4 the end. But that's certainly not the most horrifying ripoff on ebay imo. There are tons of products that are misrepresented, like bilge pumps being sold as turbos and resistors sold as ecu upgrades.

This could have been the very simple, honest mistake of forgetting to set the reserve price. I don't think they set the auction with the intention of ripping people off. They certainly should have notified him by email and been nicer, but that's the worst thing they did.

Actually, my parents were buying a car just last week, and one salesman offered a sweet deal on their trade-in. They drive home for a check and come back (a two-hour drive), and the dealer wouldn't honor the deal. It happens all the time. This just happened on ebay.

Rabinabo,

There is a difference. I have been screwed by a dealer saying he would sell me a car on the phone and when I got there had sold it to someone else. They said 'you did not have a deposit'. True, but not ethical. I have also had a signed contract to sell me a car and they backed out. Seems that it was a preorder for someone else and could not sell it to me. They tried to find another one like it, but could not. This I think was not bad as it had just come off the truck and they did try.

So, if you parents had a signed contract then they could have done something about it (just is too much trouble).

Just my thoughts...

blizz81
11-04-2003, 02:32 PM
Actually, my parents were buying a car just last week, and one salesman offered a sweet deal on their trade-in. They drive home for a check and come back (a two-hour drive), and the dealer wouldn't honor the deal. It happens all the time. This just happened on ebay.

The little discussion the salesman had with your parents probably did not enter into any sort of contract, unless signed documents were involved with the deal before they left to go get the check.

I'm glad the guy ended up getting what he wanted. I don't know why you'd pursue a demo car factory turbo'd mitsu anyways, but whatever floats your boat :)

klegg
11-04-2003, 02:38 PM
And people hate lawyers........

rabinabo
11-04-2003, 02:57 PM
My parents were just a bit annoyed at having driving so far for nothing, but they were pretty suspicious from the beginning that it was too good to be true, so they didn't press the issue.

There's enough flexibility in the ebay membership agreements to allow for this sort of thing. I think the feedback and whatever punishment ebay will inflict is enough, this blitz negative ad campaign is excessive. I don't think the dealer merits this level of persecution. They would have lost thousands of dollars on that deal.

The seats with the monitors are not my style really, but evos are yummy imo :)

eccles
11-04-2003, 04:27 PM
Originally posted by rabinabo
I don't really get why it's such a big deal because I've noticed car dealers on ebay close auctions lots of times because they already found a buyer. At least he didn't lose his money, and he knew that the car was worth much more than what he bid. Not like he's going to get the car anyways because it's sold. It's a big deal because they didn't close the auction before it ended. Thus the completed auction formed a binding contract of sale for the vehicle in question. Yes, they screwed up, but people screw up all the time and are still legally liable.

And if you take time to at least skim through the thread (I don't expect anyone to read all 120+ pages - try the bottom of page 110 (http://forums.nasioc.com/forums/showthread.php?s=&threadid=442510&perpage=25&pagenumber=110)), you'll see that he is getting the car. It was not sold - it was still on their lot with a $39k sticker on it. The line they gave him about having sold it to another buyer was total BS to cover their stupid asses for selling a car at $14k under their sticker. After being exposed and suffering massive adverse publicity for their shady practice, they have capitulated in an attempt to save face.

RX-GR8
11-04-2003, 05:02 PM
the dealership should have known better and made it a reserve auction.

Ike
11-04-2003, 05:33 PM
Originally posted by klegg
And people hate lawyers........

Fake lawyers as well :D

mikeb
11-04-2003, 07:18 PM
such is life

its ebay

klegg
11-04-2003, 10:03 PM
Originally posted by IkeWRX
Fake lawyers as well :D

I trust you are joking.....I have run out of documents to scan..

Elara
11-05-2003, 07:02 AM
Lets not start this again :p

klegg
11-05-2003, 10:27 AM
Originally posted by Elara
Lets not start this again :p

No, I am not serious ....based on the happy face, I meant my response in a farcical manner......

Elara
11-05-2003, 11:30 AM
I know, notice I had a smiley too :p