View Full Version : Insurance Companies


auzoom
01-29-2007, 04:04 AM
I am curious of people thoughts on various insurance companies.

I have been around the bush a couple of times these last few weeks with my body kit and wheels.

GIO have basically refused to cover me. Shannons have said I have to enclose my car port (ie you car port has to be a garage :-/). AAMI are wanting close to 2000$ and my excess would be about 1500$. A few others have said they would cover the car but not the body kit or rims, and still want 1500$ odd plus some stupid amount of excess.

The 2 that stood out were budget direct and just cars (who funily enough are underwritten by AAMI).

I have followed through with the Budget direct for the moment but curious if anyone has 1st hand knowledge of them or any pitfalls. Their PDS is https://ecommerce.insurershotline.com.au/pc/PDS/PDSA.pdf and https://ecommerce.insurershotline.com.au/pc/PDS/PDSBST.pdf

Cheers

Andrew

dbb
01-29-2007, 04:10 AM
Shannons never asked me to enclose my car port.

(it is a moot point now, as my car port is now a garage).

"ooh, garage".
"what do you call it?"
"carhold"

(sorry, obligatory Simpsons reference)

mirx*8
01-29-2007, 05:46 AM
Im pretty sure my car is covered by budget direct and they seem pretty good value to me. An interesting point with budget direct that i tried to pin them down on (which for an insurer is of course impossible) was that if an accident occured at a course at which we had been receiving tuition - that may or may not indirectly relate to safer driving - then by all possibility they would cover that event - reference to broadford in DEC last year. Of course its untested waters and knowing insurers ability to test all claims to the nth degree...once i hope not to test. But they seem to have a good price and good service from my experience. Just need to be sure that everything is duly noted on the policy.

auzoom
01-29-2007, 06:02 AM
Interesting point. Most other PDS's that I have seen have a specific clause that you are only covered if the day is an official Driver Education Day. Budget Direct dont have one.

Cheers

Andrew

DrewMan
01-29-2007, 11:25 AM
Im with NRMA at the moment and because im under 25, i pay exactly one arm and one leg every year for insurance (which equates to roughly $2400 p/a).

excess is about 1600 ish and would cost more if my rims were involved.

Im thinking of getting some work done to the car so my excess will probably be going further north.

Fingers crossed!

MissyK
01-29-2007, 04:18 PM
I used to be with Justcarinsurance when I first bought the 8 i had just hit 21yrs old. AAMI who I was with my prior car wouldnt insure me. RACV would insure me but was very expensive. NRMA wouldnt... Shannons wouldnt.... (as I was under 25).GIO wouldnt either, or suncorp.
So I ended up with justcar and they did me fine for a while. My premium was around $1500 and excess $1250 due to my age (and yay im female so was a lil cheaper ;)) I made a claim at one point and lucky I had rating 1 protection so the following year my rating stayed, my premium went up a little, however......... they now do a "car excess" and it was an insane amount ontop of normal excess. It would have been close to $2.5k just for excess, I think it was a bit more because I flipped..... I rang them up and told them this is ridiculas, and well they couldnt change that so I decided to cancel and find someone else.

Course choices limited.. I rang up shannons this time and asked if they could make consideration. Basically they pride themselves on insuring "enthusiasts" so I had to do a little proving that I am one. Listed allllll my mods, gave them list of the car shows I been in, and the skidpans and driver days etc I passed the test :) So I'm 23, insured rating 1 still (no protection however) i think its about $1700 but my excess is decent!! But I'm happy to go with them, as you also get choice of your repairer. You dont get that with Justcars, as they require you get two quotes, one from their repairer and one from your own. Then they pick...... AAMI has their own repairers. So that aspect was important to me also, I am iffy about just "any" panel beater touching my car lol

Revolver
01-29-2007, 04:36 PM
Andrew,

I'd seriously consider enclosing your carport if that's an option. I'm obviously not aware of the structure but is it viable to put up some metal sheeting on the sides and back and install some doors? Otherwise, knock it down and buy a DIY garage - they're not that expensive and it might just pay for itself in saved premiums over time.

Of course, your car will also be better protected from the elements and you won't have the same experience of spares being nicked.

Just my 2 cents.

Otherwise, I can't assist on insurers except to warn you off the NRMA - total pricks to deal with in my long experience with insurance work.

Black-8
01-29-2007, 04:41 PM
I'm with Suncorp, $1,300 a year with excess $650, rating 1 protected. They are willing to insure my car because it's fully stock, and in a garage, so different with your situations. I was with JCI before (my previous car), and their excess are crazy! I have extra excess for sound system, extra excess for rims, extra excess for body kits on top of standard excess. and yes, like kall said, they now have car excess (whatever that is). So if I am you, I'll stay away from JCI. They allow us to get a quote from our preferred repairer, but in the end, they decide which repairer the car goes to, and they decide it by the best (read: cheapest) quote.

Shannons quoted me $2,200 because I'm under 30. Will get me a new quote when I'm 30 - this year :)))

ILIV48
01-29-2007, 05:54 PM
You could always try Unique Cars who are underwritten by Lloyds of London.

www.uniquecar.com.au

They specialise in the sports, modified and prestige markets. The best part is they generaly don't charge extra for modifications or increase your excess. All they require for coverage is that they are listed on your policy. They also allow any modification as long as the car remains roadworthy.

For Tubby with the mods so far brakes, coilovers, swaybars and intake my premium is $700 a year with $600 excess, rating 1 protected and allow me to use the repairer of my choice!

I have been with them for 3 years now and found them very good.

From memory my RX8 with the Koni suspension, exhaust, swaybars & flywheel was about $1000-$1100 when I had it with them!

Domza
01-29-2007, 09:05 PM
I've got a stock car, so its not really relevant, however i did chose Just Car insurance, which was full comprehensive for $1300.00 or theres abouts, which was only $100 more then my policy with RACV... for my Kia Rio....

MissyK
01-29-2007, 09:33 PM
justcar will insure anyone

i just dont like the new car excess policy. ridiculas. i refuse to pay so much premium ontop of a ridiculas excess, when only time u will make a claim is when the accident is massive. wats point of insurance then.

rx8guy86
01-29-2007, 09:39 PM
I am currently with State Farm.... unfortunatley i pay a little over 4000 a year.... But, I am 20 with 3 tickets and 2 wrecks my fault :( Thankfully in 4 months when I turn 21 it will drop 125.00 a month! Woo hoo

rx8guy86
01-29-2007, 09:39 PM
ooops i guess this is the austrailian forum.. sorry... Thats what I pay here in america lol

MissyK
01-29-2007, 09:57 PM
damn even tho ur in USA, when u convert wat u pay to aussie $ thats still expensive!!!

auzoom
01-30-2007, 12:15 AM
Dave,

I rent so its not an option :( Have been researching Budget Direct and turns out that they are a very good company. However you need a clean record to join (not sure yet how it goes if you have to claim, ie you get kicked out). I guess my 10 year no claim history has worked in my favour for once. :)

EZZY
01-31-2007, 04:57 AM
shannons insures the 8 in a public basement parking arrangement..... (under a "modified" policy) but wouldnt insure me with a porsche :rolleyes:

RIX 8
02-07-2007, 09:45 PM
Andrew for all those mods try Torque (underwriters are Lumley)- its similar to shannons but better cover (they do high end modded cars like ruf porsches etc, but they may also do yours???) or MB Prestige or Dawes underwriting - if you are still having issues - send me a PM. :scratchhe

EZZY
02-07-2007, 10:57 PM
Dawes underwriting insures mostly european cars. our euro cars are/were all with Dawes.

thisllub
02-07-2007, 11:18 PM
Suncorp have the finance and insurance on mine. (Due to arrive tomorrow).

2 named drivers over 25 out here in the sticks garaged - $800 with $850 excess.

auzoom
02-08-2007, 01:56 AM
Thanks Rick. I will investigate and post back my findings.

For the moment I have ended up going with Budget Direct but may change if something better comes up.

Cheers

Andrew

Cromax
02-11-2007, 08:11 PM
Andrew, I cannot give you what is called "personal advice" on this matter as I am of the belief that even when I'm not working I'm bound by FSRA guidelines, but I've heard a lot of bad things about budget direct in relation to repairs, turnover time etc.. If you want to be covered properly it could be worth spending a lot more in comparison to the budget insurers as if you car ends up off the road for an extended period of time, it could end up costing you more.

auzoom
02-11-2007, 08:46 PM
Being that its not personal advise I will assume its business advise and therefore sales guff :p: I have read all the legal documents from Budget Direct and they are very specific in their claims process, quite a bit different from the likes of RACV, GIO, etc. Very refreshing in fact.

It worries me when insurers guarantee FAST TURNAROUND as it means they aren't spending time doing a quality repair. Quality of repair is a big issue and the fact that their PDS is again refreshingly simple is something I like.

Repairs to the car
· You can nominate your preferred repairer.
· However, we will only pay for repairs we have authorised in writing beforehand, except for essential temporary repairs of up to $400 to allow the car to be driven immediately after an accident.
· If requested the car must be available for inspection at a location nominated by us.
· If a repairer’s quotation is not competitive, or we believe the repairs would be unsatisfactory, we can decide to instruct another repairer or to pay the reasonable cost of a competent and guaranteed repair.
· Our duty is to return the car to the condition it was in immediately before the damage happened. If we agree to additional repairs, painting or parts which improve the condition of the car, you may have to pay for the amount of the improvement.
· We will authorise only the use of manufacturers’ original or approved parts or parts that comply with Australian Standards. These will be either new or consistent with the age of the car. If it is necessary to use any other parts, we will only use them with your agreement.

I will happily keep photo's of the car to prove its current condition so that if I get into an accident I can say, this is the condition it has be when I get it back.

Cheers

Andrew

EZZY
02-11-2007, 09:10 PM
i have had the EK civic insured with Budget Direct (for at least 2 to 3 yeras) after AAMI and had no problems with them. their general services, info and claims department was great to deal with. i was able to pick my preferred repairer(s).
i have since changed to another insurer for the new civic, and they have been great to deal with too.

auzoom
02-11-2007, 09:22 PM
Since when you had a civic? and who is the new company?

Cromax
02-11-2007, 09:35 PM
I cannot give you business advice either ... don't presume anything, we spend most of our time speaking in code.

Fast turnover is more talking about paperwork ... the stalling process that happens in between making your claim and your vehicle actually being repaired. The vehicle will take the same time to repair at the shop.

Oh ... and with repair quotes: I hope you understand what insurance companies do with repair quotes ... and how they define "choice of repairer"? ... unless it's expressley stated that the choice of repairer is concreted and set, and you can override their choice of repairer with your own, it's just waffle added to the paperwork to get you to take out the policy.

Do they mention things like "new genuine parts", or at least "genuine parts" on the policy? Very few insurers do this ... and what is their warranty on repairs like if they don't?

... besides, I'm not talking sales or any of that guff and you're completely incorrect in even mentioning that ... as I have not once mentioned the company that I work for for the sake of this thread for a very good reason. A person could take offence to an accusation such as that!

MissyK
02-11-2007, 09:44 PM
i have 1 thing to say

insurances - they are all the sameeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee blahhhh

EZZY
02-11-2007, 09:58 PM
Since when you had a civic? and who is the new company?
had the EK civic since late 1999 and got written off during easter last year. so bought a new civic vti in april '06 from Paulie (aka. nojooc when he was working at a honda dealership in sydney). the civic is with Affinity at the moment.

auzoom
02-11-2007, 10:38 PM
I cannot give you business advice either ... don't presume anything, we spend most of our time speaking in code.
Come work in IT for 12 years, then you will understand people talking in code.

Fast turnover is more talking about paperwork ... the stalling process that happens in between making your claim and your vehicle actually being repaired. The vehicle will take the same time to repair at the shop.
You live in a dream world if you think all repairs are equal and a speed/quality compromise isnt an incentive to the repairer. They get paid their quoted amount for doing the job they say they will, if they can find a way to do it cheaper they will.

Oh ... and with repair quotes: I hope you understand what insurance companies do with repair quotes ... and how they define "choice of repairer"? ... unless it's expressly stated that the choice of repairer is concreted and set, and you can override their choice of repairer with your own, it's just waffle added to the paperwork to get you to take out the policy.
Cant say as I know exactly what happens to a quote once given to an insurer, but if a repairer tries to make a claim higher than their quote they get questioned, so I am guessing it gets filled wil the rest of the paperwork. And yes I am aware of the terminology behind "Choice of repairer". I have my choice and they have theirs. I am also aware that legality has intent and that the intent is to give me a choice which they can only override as they mention in another point if they think that repairer is uncompetitive or their work will be of sub standard quality.

Do they mention things like "new genuine parts", or at least "genuine parts" on the policy? Very few insurers do this ... and what is their warranty on repairs like if they don't?
If you read the points I quoted you would see the point "· We will authorise only the use of manufacturers’ original or approved parts or parts that comply with Australian Standards. These will be either new or consistent with the age of the car. If it is necessary to use any other parts, we will only use them with your agreement."

.. besides, I'm not talking sales or any of that guff and you're completely incorrect in even mentioning that ... as I have not once mentioned the company that I work for for the sake of this thread for a very good reason. A person could take offence to an accusation such as that!
The only person who would take offence to that is the person who missed the tongue in cheek ":p:" that finished that statement off. I also am aware of who you work for from previous conversations.

I'll leave it at that for the moment !

Cheers

Andrew

Cromax
02-11-2007, 11:43 PM
The only person who would take offence to that is the person who missed the tongue in cheek ":p:" that finished that statement off. I also am aware of who you work for from previous conversations.

Are you saying that I took offence? Please note for in future, I say exactly what I mean.

RIX 8
02-11-2007, 11:54 PM
i have 1 thing to say

insurances - they are all the sameeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee blahhhh

Misssssssssssy :spank: thats not very nice :hahano:

RIX 8
02-12-2007, 12:03 AM
I cannot give you business advice either ... don't presume anything, we spend most of our time speaking in code.

Fast turnover is more talking about paperwork ... the stalling process that happens in between making your claim and your vehicle actually being repaired. The vehicle will take the same time to repair at the shop.

Oh ... and with repair quotes: I hope you understand what insurance companies do with repair quotes ... and how they define "choice of repairer"? ... unless it's expressley stated that the choice of repairer is concreted and set, and you can override their choice of repairer with your own, it's just waffle added to the paperwork to get you to take out the policy.

Do they mention things like "new genuine parts", or at least "genuine parts" on the policy? Very few insurers do this ... and what is their warranty on repairs like if they don't?


1. Fast Turnover - how long the assessor takes to assess the quote, s/be within 48 hours tops.
2. Repair quotes - this is a big grey area.
3. Genuine Parts - this is the biggest grey area. Repairing with genuine parts s/be genuine OEM, nothing else. RACV - refer page 62 to 64 of their PDS states if they can get cheaper parts, you may have to pay the difference. Say what !!!
###k off :spank:
Anyway the short answer is do your research.

Cromax
02-12-2007, 01:56 AM
Misssssssssssy :spank: thats not very nice :hahano:

But Rick, you know it's true!

MissyK
02-12-2007, 04:50 AM
Misssssssssssy :spank: thats not very nice :hahano:

u know i love u tho :angel:

auzoom
02-12-2007, 03:31 PM
Hey Eric, what are the new Civics like? If I was looking for a small car, I have to say that the Civics are looking nicer each model that comes out.

EZZY
02-12-2007, 06:00 PM
the new civic are really nice, excpet for the werid looking rear liight combo. it drives alor better than the EK version (i had the S2 version). the interior is quite nice.

the main reason i went for another civic is because i liked the old one and hondas has above average build quality/realibility amongst the jap brands. the other reason is because i had the "connections" with the honda salesman and it was the newest decent small car on the market.
the worst part was i had to wait for 6 weeks for the delivery because of the blueish silver colour.
didnt bother with the Vti-L and Sports version and i went for the auto version, so everyone one can have a go at it.... :rolleyes:.

auzoom
02-12-2007, 10:30 PM
Are they as economical as you hear? or is it like the CX-7 where the economy figures are for when you drive on a 500km long straight road with no traffic !

Revolver
02-12-2007, 11:02 PM
Are they as economical as you hear? or is it like the CX-7 where the economy figures are for when you drive on a 500km long straight road with no traffic !

Yes, I recall reading in Wheels COTY writeup on the CX-7 that the figures were getting into the 16's for fuel economy. :Eyecrazy:

What are you getting atm Andrew?

One of the reasons we got the 6 was because it would be much cheaper to run. I keep eyeing the CX-7's in our area wistfully and wondering if we made the right decision (i.e. heart starting to overrule head) but if fuel economy really is that savage maybe we did the right thing for what we use a family car for.

What're your views now that you've owned it for a while?

Sorry for the OT diversion here kids.

auzoom
02-12-2007, 11:30 PM
No probs with OT its my thread and we can go OT if we like :) :p: :p:

CX-7 has now done 4900kms and for the first 4000k's it was doing 16.7ltr/100km. Now approaching 5000k's its showing 16.1 (The CX-7 has an onboard display that shows current l/100k and average). So I am hoping that its just a PCM type issue where it runs richer in the first X kms. But then again, you have an Engine that is pushing an MPS3 and 6 at reasonable economy rates and then they bunged a 500 KG heavier body on it so maybe not :(

Cheers

Andrew

EZZY
02-12-2007, 11:33 PM
Are they as economical as you hear? or is it like the CX-7 where the economy figures are for when you drive on a 500km long straight road with no traffic !
they are quite economical in most cases..... having the air cond on with 4 ppl in the car is a different story :yelrotflm

Revolver
02-13-2007, 12:09 AM
CX-7 has now done 4900kms and for the first 4000k's it was doing 16.7ltr/100km. Now approaching 5000k's its showing 16.1 (The CX-7 has an onboard display that shows current l/100k and average). So I am hoping that its just a PCM type issue where it runs richer in the first X kms.

I suppose you've got to pay for the performance but that still seems a bit much to me. Let me know if you ever get it down into the 14's.

RIX 8
02-13-2007, 02:59 AM
u know i love u tho :angel:

Thank you MissyK you are such a sweetie :kiss:

JAT1
02-13-2007, 08:21 AM
Thank you MissyK you are such a sweetie :kiss:
ok so i think you two need to get a room? :yelrotflm :cuddle:

Insurance...what a pain in the arse. Your best bet these days is to employ a broker so you get the best insurance at the best price, you will be suprised at what you can get.

Cromax, someone has to keep the world honest, so you get the job :naughty:

EZZY
02-13-2007, 05:18 PM
there are always bad apples in the basket.... i have dealt with some rude/crap/dodgy insurance ppl.... most of them are quite good/helpful.... just like car salesmen, real estate agents etc.

Cromax
02-15-2007, 01:04 AM
Cromax, someone has to keep the world honest, so you get the job :naughty:

Why does someone have to keep the world honest?